AVIF0010
Manage human factors as pilot in command


Application

This unit involves the skills and knowledge required to manage human factors as pilot in command (PIC), in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.

It includes managing individual and crew performance, and communicating effectively as a PIC.

This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) as a PIC, and contributes to safe and effective performance in complex aviation operational environments.

Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.

Work is performed independently without supervision within a multi-crew environment.

Licensing, legislative, regulatory or certification requirements are applicable to this unit.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Manage individual and crew performance

1.1

Pre- and post-operational individual and crew condition is managed to ensure safe and effective performance

1.2

Individual and crew performance when conducting flight operations is monitored against workplace standards, procedures and requirements

1.3

Degradation of individual or crew physiological conditions is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations

1.4

Degradation of individual or crew psychological condition is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations

1.5

Sources of stress are identified and managed to maintain safe aviation operating conditions

1.6

Limitations to operational performance are communicated to individuals and crew to maintain safe operating conditions

2

Communicate effectively as pilot in command

2.1

Effective listening skills are applied

2.2

Questions are used to gain additional information

2.3

Information received is clarified/confirmed, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment

2.4

Communication is undertaken in varying situations and with familiar and unfamiliar individuals and teams

2.5

Appropriate protocols and procedures are followed when using communications systems during normal and non-normal operations

2.6

Responses are sought and provided to others in a timely manner

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying effective listening techniques

applying effective questioning techniques to obtain information and clarify information while communicating with others

applying effective verbal/non-verbal communication techniques

applying relevant aeronautical knowledge

identifying individual or collective symptoms of deterioration in physiological conditions that might endanger the safety of flight operations and taking appropriate corrective action

implementing contingency plans

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

maintaining compliance with relevant regulatory requirements including avoiding alcohol and drugs before and when conducting flight operations

managing and controlling individual and collective symptoms of stress before and when conducting flight operations

managing and monitoring individual or crew physiological and psychological conditions when conducting flight operations

managing aspects of lifestyle that may impact on individual or collective performance

modifying activities depending on workplace contingencies, situations and environments

monitoring individual or crew performance before and during the flight operations

reading, interpreting and following relevant instructions, regulations, procedures, information and signs

reporting and/or rectifying problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

responding appropriately to cultural differences in the workplace

working collaboratively with others when managing human factors as pilot in command (PIC)

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Evidence of Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

aviation medicine:

basic concepts

respiratory system and circulation of the blood

pressure cabin

CASR Part 61 Manual of Standards Schedule 3 Aeronautical Knowledge relevant to human factors within air transport operations

flight operations and health:

high-altitude environment

physiological and mental fitness

incapacitation

intoxication

body rhythm disturbances

fatigue

stress and anxiety

general health aspects

human behaviour:

general concepts

cockpit management

judgement and decision making

human factors that may influence individual and collective performance during multi-crew operations

human information processing:

general system

senses

integration of sensory inputs: spatial disorientation and illusions

memory

managing and monitoring crew conditions:

crew and team composition principles

crew skills, knowledge and abilities

crew divisional, functional and leadership structures

relevant WHS/OHS procedures and regulations

relevant sections of Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders pertaining to human factors and their effect on human performance.


Assessment Conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or other simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.


Sectors

Not applicable.


Competency Field

F – Safety Management