This unit involves the skills and knowledge required to implement regulations and policies during aviation safety and service operations, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA), national and international operating standards.

It includes complying with relevant regulations and legal obligations, complying with established industrial relations practices and requirements, and complying with relevant local laws and regulations.

This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) related to safety management duties of flight and ground crews, and contributes to safe and effective performance in complex aviation operational environments.

Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.

Work is performed independently or under limited supervision as a single operator or within a team environment.

Work is performed independently or under limited supervision within a single-pilot or multi-crew environment.

Licensing, legislative, regulatory or certification requirements are applicable to this unit.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Comply with relevant regulations and legal obligations

1.1

Sources of information on regulatory requirements and legal obligations relevant to interactive flight or ground crew operations are identified and accessed, in accordance with workplace procedures

1.2

An understanding of regulatory requirements and legal obligations relevant to interactive flight or ground crew operations is developed and applied to day-to-day work

1.3

Compliance is maintained with regulatory requirements and legal obligations that bind flight or ground crew in their safety, security and operational tasks

2

Comply with established industrial relations practices and requirements

2.1

Sources of information on established industrial relations practices and requirements relevant to the aviation industry are identified and accessed in accordance with workplace procedures

2.2

An understanding of established industrial relations practices and requirements relevant to the aviation industry is developed and applied to day-to-day work in the aviation industry

2.3

An understanding of employer/employee obligations and responsibilities is developed and applied to day-to-day work in the aviation industry

3

Comply with relevant local laws and regulations

3.1

Quarantine and customs regulations and other local laws relevant to work activities of individual aviation work roles are correctly identified and appropriate action is taken in day-to-day work to ensure compliance as required

3.2

Appropriate advice is provided to others on customs and quarantine regulations and other relevant local laws as required

3.3

Compliance is maintained with relevant local laws and regulations when operating in international or domestic aviation environments

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

complying with established industrial relations practices and requirements

complying with relevant local laws and regulations

complying with relevant regulations and legal obligations

identifying and correctly using relevant equipment

implement contingency plans

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

modifying activities depending on workplace contingencies, situations and environments

monitoring and anticipating operational problems, including safety and security hazards and taking appropriate action

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required

reading interpreting and following relevant instructions, regulations, procedures, information and signs

reporting and/or rectifying problems, faults or malfunctions promptly, in accordance with workplace procedures

responding appropriately to cultural differences in the workplace

selecting and using required personal protective equipment conforming to industry and WHS/OHS standards

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

established industrial relations practices and requirements:

company or enterprise

state/territory legislation

commonwealth legislation

relevant Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders pertaining to integrated safety and operational responsibilities related to the individual’s work role:

flight crew

cabin crew

flight support personnel

emergency services personnel

ground crew

maintenance personnel

relevant local laws and regulations:

international

domestic.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Regulations and legal obligations must include one or more of the following:

established industrial relations practices and requirements:

company or enterprise

state or territory legislation

commonwealth legislation

relevant Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders pertaining to integrated safety and operational responsibilities related to individual work roles:

flight crew

cabin crew

flight support personnel

emergency services personnel

ground crew

maintenance personnel

relevant local laws and regulations.