AVIN0001
Command an aircraft in a multi-crew environment


Application

This unit involves the skills and knowledge required to command an aircraft in a multi-crew environment, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.

It includes establishing aircraft command, managing tasks and workload, and communicating organisational objectives and required standards. It also includes making effective decisions, and leading flight crews and individuals.

This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) related to leadership and supervision duties of a pilot in command (PIC), and contributes to safe and effective performance in complex aviation operational environments.

Operations are conducted as part of commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.

Work is performed independently and without supervision within a multi-crew environment.

Licensing, legislative, regulatory or certification requirements are applicable to this unit.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Establish aircraft command

1.1

Command responsibilities are exercised in accordance with organisational authority and guidelines

1.2

Command structure is established appropriate to aircraft

1.3

Command structure is communicated to flight crew and external authorities

1.4

Communication mechanisms and procedures are implemented between levels of command in accordance with organisational procedures

1.5

Liaison is established and maintained between PIC, flight crew and other relevant stakeholders to meet control and command requirements

2

Manage tasks and workload

2.1

Workload of flight crew members is planned taking into account time and resource constraints

2.2

Flight crew is assigned workload priorities and performance expectations are communicated clearly

2.3

Workload of flight crew is coordinated in accordance with agreed operational objectives and task timelines

2.4

Performance of flight crew and individuals is systematically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned tasks and workloads

2.5

Potential and current issues and problems arising in relation to task and workload management are identified and acted on in accordance with regulatory and organisational requirements

3

Communicate organisational objectives and required standards

3.1

Flight crew members are provided with up-to-date information concerning organisational objectives and standards

3.2

Flight crew member understanding of objectives and standards is confirmed

3.3

Organisational standards and values are modelled and promoted to flight crew members

4

Make effective decisions

4.1

Relevant, current and sufficient information is gathered to assess and analyse situation for decisionmaking

4.2

Problem-solving strategies and techniques are used to identify and generate options

4.3

Decisions are made, communicated to flight crew and implemented in a timely manner in accordance with regulatory requirements and workplace procedures

4.4

Decisions and actions are evaluated for their effectiveness and outcomes

4.5

Decisions, their rationale and associated actions are documented and reported in accordance with regulatory requirements and workplace procedures

5

Lead flight crews and individuals

5.1

Link between function of flight crew and organisational goals is clarified as required and is communicated to flight crew

5.2

Participative decisionmaking is used to develop, implement and review work of flight crew and to allocate responsibilities

5.3

Opportunities are given to flight crew members and individuals to provide feedback about efficient work practices and processes

5.4

Flight crew members and individuals are encouraged to provide feedback about efficient work practices

5.5

Appropriate delegation is made to flight crew and individuals in accordance with relevant flight crew objectives and goals, and organisational policy and procedures

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

allocating sufficient resources and time to complete workload

applying relevant aeronautical knowledge

breaking down tasks and establishing courses of action to accomplish specified goals

collecting information and identifying key issues and relationships relative to achieving determined roles

conducting briefings to share common plan and to set priorities

correcting flight crew member deviations from standards

encouraging monitoring of performance by other flight crew members

ensuring flight crew members are aware of their role and responsibilities throughout a flight

ensuring responsibility for flight path management is always assigned

establishing an atmosphere to encourage open communications

identifying and managing threats and errors

identifying and managing undesired aircraft states

identifying when flight crew members become ineffective or incapacitated

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

maintaining flight crew member motivation and commitment to task

maintaining patience and focus when processing large amounts of data or multiple tasks

managing flight deck gradient relative to task

managing time and resources to ensure work is completed safely and effectively

monitoring outcomes and evaluating own performance

monitoring effectiveness of flight crew performance

reading, interpreting and following relevant regulations, instructions, procedures, information and signs

setting realistic performance standards

taking action to resolve flight crew member confusion.


Evidence of Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

aircraft instrument requirements

aircraft loading system

aircraft performance and landing calculations

aircraft speed limitations

aircraft systems

applicability of drug and alcohol regulations

classification of operations

cockpit management:

flight crew coordination:

distribution of responsibilities

working with a flight crew concept

flight crew cooperation:

small group dynamics (norms, atmosphere, pressure, communication, structure)

conflict management

leadership, style of management:

concern for performance

concern for people

democratic versus autocratic style

encouraging inputs and feedback

optimising flight crew performance in flight

correcting flight crew coordination deficiencies

communication:

verbal and non-verbal communication

one and two-way communication

effects of different communication styles

miscommunication (including cultural misunderstandings)

effective decisionmaking processes:

identify problems and causal factors

assess component parts systematically and logically

employ analytical techniques to identify solutions and to consider the value and implications of each

generate solutions and/or alternative courses of action

assess alternative solutions and risks with other flight crew members

determine course of action

communicate decision and delegate tasks to flight crew

monitor progress against agreed plan

evaluate decisions in line with changing circumstances

ensure decisionmaking is improvement-focused and directed towards achieving optimum outcomes

emergency equipment requirements

flight and duty time limits

flight rules (specific to aircraft type)

documentation

aircraft nationality and registration

airworthiness of aircraft

personnel licencing

rules of the air

procedures for air navigation

air traffic services

aeronautical information service

aerodromes

facilitation

search and rescue

security

aircraft accidents and incidents – pilot in command (PIC) responsibilities

air service operations

fuel planning and oil requirements for the flight

judgement and decision-making:

pilot judgement concepts

types of judgement

motor skills and human factors

aeronautical decision-making:

decision-making concepts

pilot responsibilities

behavioural aspects

identification of hazardous attitudes:

physical factors

psychological factors

social influences and interface between people

pilot judgement awareness:

risk assessment

cockpit stress management

applying decision-making concepts:

practical application

managing resources

safety awareness

maintenance authorisations

managing cargo and passengers

privileges and limitations of the multi-crew or air transport pilot licence with aeroplane/helicopter category rating

requirements for an Air Operator Certificate (AOC)

requirements for aerodromes

type of information contained in an operations manual.


Assessment Conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment


Sectors

Not applicable.


Competency Field

N – Leadership and Supervision