This unit involves the skills and knowledge required to supervise and manage safe flight operations as pilot in command (PIC), in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.

It includes supervising flight crew and flight operations, managing routine flight operations, and managing contingency flight operations

This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) related to leadership and supervision duties of a PIC, and contributes to safe and effective performance in complex aviation operational environments.

Operations are conducted as part of commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.

Work is performed independently without supervision within a multi-crew environment.

Licensing, legislative, regulatory or certification requirements are applicable to this unit.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Supervise flight crew and flight operations

1.1

Cargo loading requirements are implemented in accordance with regulatory requirements and workplace procedures

1.2

Flight operations and flight crew are continuously monitored throughout the flight in accordance with regulatory requirements and workplace procedures

1.3

Flight crew are assisted with prioritisation of workload

1.4

Flight crew members are provided mentorship and leadership during routine flight operations

2

Manage routine flight operations

2.1

Environmental factors are constantly assessed for effects on flight performance

2.2

Flight operations support services are advised of changes to flight operational requirements in accordance with regulatory requirements and workplace procedures

2.3

Current, relevant and sufficient information to support effective decisionmaking is gathered and provided to flight crew during routine flight operations

2.4

Passenger safety and comfort is monitored and managed in accordance with regulatory requirements and workplace procedures

2.5

Aircraft in-flight performance is continuously monitored and assessed in accordance with regulatory requirements and workplace procedures

2.6

Control of aircraft flight path is maintained at all times during routine flight operations

3

Manage contingency flight operations

3.1

Environmental factors are constantly assessed for effects on contingency flight operations

3.2

Safe flight profile is established during contingency flight operations and within scope of aircraft performance limitations

3.3

Flight crew members are allocated tasks and performance is supervised during contingency flight operations

3.4

Information to support decisionmaking is gathered and provided to flight crew during contingency flight operations

3.5

Aircraft inflight performance is continuously monitored, assessed and acted on in accordance with regulatory requirements, workplace procedures and/or equipment procedures during contingency flight operations

3.6

Control of aircraft flight path is maintained at all times during contingency flight operations, including abnormal and emergency situations

3.7

Aircraft is configured for safe flight to effect approach and landing as far as practicable

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

accepting responsibility for flight outcomes

accepting responsibility for own performance

advising pilot flying of deviations from planned operations

applying relevant aeronautical knowledge

assessing situations and making decisions

controlling aircraft flight path during:

routine flight operations

contingency flight operations

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

maintaining an effective lookout

maintaining and managing situational awareness

maintaining effective communications and interpersonal relationships

maintaining effective leadership and authority

making effective decisions

managing and monitoring flight crew conditions

managing, controlling or mitigating risk

monitoring flight path, aircraft configuration and systems to achieve desired performance using a systematic scan technique

operating effectively as a flight crew member

reading, interpreting and following relevant regulations, instructions, procedures, information and signs

selecting and using appropriate instruments, displays, communications equipment and aids

setting flight crew priorities and managing flight crew tasks

taking initiatives and responding to changing conditions

using appropriate normal, abnormal and emergency aviation terminology.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

basic concepts of aviation medicine

CASR Part 61 Manual of Standards Schedule 3 Aeronautical Knowledge relevant to human factors within air transport and multi-crew operations

cockpit management:

flight crew coordination

distribution of responsibilities

working with a flight crew concept

flight crew cooperation:

small group dynamics (norms, atmosphere, pressure, communication, structure)

conflict management

leadership, style of management

concern for performance

concern for people

democratic versus autocratic style

encouraging inputs and feedback

optimising flight crew performance in flight

correcting flight crew coordination deficiencies

communication

verbal and non-verbal communication

one and two-way communication

effects of different communication styles

miscommunication (including cultural misunderstandings)

effective decisionmaking processes

identify problems and causal factors

assess component parts systematically and logically

employ analytical techniques to identify solutions and consider the value and implications of each

generate solutions and/or alternative courses of action

assess alternative solutions and risks with other flight crew members

determine course of action

communicate decision and delegate tasks to flight crew

monitor progress against agreed plan

evaluate decisions in line with changing circumstances

ensure decisionmaking is improvement-focused and directed towards achieving optimum outcomes

fatigue risk management processes:

proactive

predictive

reactive

hazard identification, risk analysis and control

flight operations and health:

body rhythm disturbances

high-altitude environments

incapacitation

intoxication

physiological fitness and degradation

psychological fitness and degradation

general health aspects that may adversely influence individual or collective physiological/psychological condition

how to manage causes and effects of stress and anxiety on individual or collective performance

how to manage human factors that may influence individual or collective performance during flight operations

human behaviour:

general concepts

cockpit management

judgement and decisionmaking

human information processing:

general system

senses

integration of sensory inputs: spatial disorientation and illusions

memory

judgement and decision-making:

pilot judgement concepts

types of judgement

motor skills and human factors

aeronautical decision-making

decision-making concepts

pilot responsibilities

behavioural aspects

identification of hazardous attitudes

physical factors

psychological factors

social influences and interface between people

pilot judgement awareness

risk assessment

cockpit stress management

applying decision-making concepts

practical application

managing resources

safety awareness

pressure cabin

relevant WHS/OHS procedures and regulations

relevant sections of Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders

respiratory system and circulation of the blood

rapid decompression, effects and counter measures

threat and error management (TEM) principles in multi-crew operations.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.