Work must be carried out in accordance with workplace procedures and the relevant regulatory requirements of the Civil Aviation Authority and other relevant regulatory authorities.

Use for ADF Aviation is to be in accordance with relevant Defence Orders and Instructions and applicable CASA compliance.

Work is performed under some supervision usually within a team environment.

Work involves the application of operational procedures and safety regulations to the operation of ramp equipment at relevant commercial airports across a variety of operational contexts within the Australian aviation industry.

ELEMENT

PERFORMANCE CRITERIA

1Conduct pre-operational checks

1.1 Pre-operational checks of ramp equipment are conducted in accordance with workplace procedures and manufacturers instructions

1.2 Fluid levels are topped up where required in accordance with workplace procedures

1.3 Faults and malfunctions are identified and appropriate action is taken to rectify and/or report the fault/malfunction in accordance with workplace procedures and regulatory requirements

2Operate ramp equipment as part of baggage loading/unloading operations

2.1 Ramp equipment is manoeuvred to aircraft and positioned in preparation for baggage loading/unloading operations in accordance with workplace procedures, local instructions and relevant regulatory requirements

2.2 Height of ramp equipment is adjusted to align with baggage hold doorway and baggage carts in accordance with workplace procedures and manufacturers instructions

2.3 Ramp equipment is operated in accordance with workplace procedures, OH&S regulations and manufacturers instructions

2.4 Hazards associated with the operation of the ramp equipment are recognised and appropriate precautions are taken in accordance with OH&S regulations and workplace hazard management strategies

2.5 Correct manual handling techniques are applied when handling baggage as part of ramp operation activities in accordance with OH&S regulations and workplace procedures

2.6 Loading/unloading of baggage is completed in collaboration with other members of the ramp team in accordance with team leader's/supervisor's directions, loading/trim sheets, workplace procedures and regulatory requirements

3Retract and store ramp equipment

3.1 At the completion of ramp activities, equipment is retracted and manoeuvred to storage bay/area in accordance with workplace procedures

3.2 Any faults and malfunctions are identified and appropriate action is taken to rectify and/or report the fault/malfunction in accordance with workplace procedures and regulatory requirements

3.3 Post-operational checks of ramp equipment are conducted in accordance with workplace procedures and manufacturers instructions

3.4 Where applicable, ramp equipment is refuelled and fluid levels topped up in accordance with workplace procedures, relevant regulatory requirements and manufacturers instructions

3.5 Equipment log or other required documentation is completed in accordance with workplace procedures, local instructions and regulatory requirements

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant sections of Civil Aviation Safety Regulations and Civil Aviation Orders

Relevant OH&S and environmental procedures and regulations

Principles of ramp equipment operation

Features and differences in operating characteristics for various types of ramp equipment in operation at Australian airports

Workplace procedures for operating ramp equipment

Layout of airport and location of aircraft gates

Relevant local instructions pertaining to ramp equipment operation

Manufacturers instructions for checking and operating ramp equipment

Risks that exist when operating ramp equipment and related risk control procedures and precautions

Problems that may occur when operating ramp equipment and appropriate action that should be taken in each case

Required skills:

Communicate effectively with others when operating ramp equipment

Read and interpret instructions, regulations, procedures and other information relevant to ramp equipment

Interpret and follow operational instructions and prioritise work

Complete documentation related to ramp equipment

Operate electronic communication equipment to required protocol

Work collaboratively with others when operating ramp equipment

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may occur when operating ramp equipment in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unexpected events that may arise when operating ramp equipment

Apply precautions and required action to minimise, control or eliminate hazards that may exist when operating ramp equipment

Monitor and anticipate operational problems and hazards and take appropriate action

Monitor work activities in terms of planned schedule

Modify activities dependent on differing workplace contingencies, situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Adapt to differences in equipment and operating environment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Implement OH&S procedures and relevant regulations

Identify and correctly use equipment required when operating ramp equipment

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Ramp operations may be carried out:

in any allowable operating and weather conditions

in accordance with regulatory and operational requirements

Performance may be demonstrated:

in appropriately simulated ramp equipment situations and/or

on operational ramp equipment at an airport

Types of ramp equipment may include:

belt loader

up-down pallet loader

baggage carts

Hazards that may exist when operating in-hold aircraft baggage systems may include but are not restricted to:

other vehicles in the vicinity of the aircraft

personnel in the vicinity of the aircraft

jet blast

noise

dust

Personal protective equipment may include but is not restricted to:

hearing protection

safety gloves

safety footwear

protective clothing

Pre-operational checks may include:

fluid levels (where applicable)

battery charge level (where applicable)

fuel level where applicable

visual inspection for faults or defects

Persons consulted during ramp equipment operations may include:

other members of the baggage handling and ramp teams

aircrew

load controllers

supervisors, team leaders and managers

ground support staff

technical staff

Dependent on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

standard operating procedures

Information/documents may include:

sections of Civil Aviation Safety Regulations and Civil Aviation Orders and licence requirements pertaining to ramp equipment operation

OH&S regulations

workplace procedures and instructions and job specification

ramp equipment operational checklists

emergency procedures

flight schedules

pre- and post-operational checklists

equipment logs/records

manufacturers specifications and instructions for the ramp equipment being operated

induction and training materials

conditions of service, legislation and industrial agreements including workplace agreements and awards

Applicable regulations and legislation may include:

relevant Civil Aviation Safety Regulations and Civil Aviation Orders

licence requirements of the relevant licensing authority

local instructions

relevant OH&S legislation

environmental protection legislation

relevant Australian Standards

industrial relations and workplace compensation legislation

W - Equipment and Systems Operations

This unit contains employability skills.