This unit involves the skills and required to maintain basic situational awareness in an aviation workplace, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.

It includes maintaining basic situational awareness, assessing situations and taking appropriate action, setting priorities and managing work tasks, and working with others in managing situational awareness.

This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) for flight and ground operations personnel, and contributes to safe and effective performance in complex aviation operational environments.

Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.

Work is performed independently or under limited supervision as a single operator or within a team environment.

Work is performed independently or under limited supervision within a single-pilot or multi-crew environment.

Licensing, legislative, regulatory or certification requirements are applicable to this unit at time of publication.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maintain basic situational awareness

1.1

Continuous monitoring of all critical factors relevant to the safety and security of an aviation workplace is undertaken

1.2

All relevant indications of an unsafe or insecure situation are recognised and appropriate action is taken to alert relevant personnel and/or to take appropriate action

1.3

Situational awareness is maintained at all times during workplace activities

2

Assess situations and take appropriate action

2.1

Factors that may adversely affect the safety and security of an aviation workplace are identified

2.2

Relevant information concerning the safety and security of an aviation workplace is recognised and interpreted, and timely action is taken

2.3

Risks to workplace safety and security are recognised and appropriate action is taken to control the risk

2.4

Changes to workplace environment and related risks are monitored and managed to ensure a safe outcome to workplace operations

2.5

Safe alternative plan of action is formulated and implemented as required in response to changed circumstances and risks

3

Set priorities and manage work tasks

3.1

Task priorities are set and workload is organised to ensure completion of all assigned tasks relevant to the safety and security of the workplace

3.2

Appropriate tasks are prioritised and implemented to maintain ongoing workplace operations and to achieve workplace objectives

3.3

Relevant information is accessed and applied to ensure the safety and security of an aviation workplace when completing workplace tasks

3.4

Critical safety and essential security workplace tasks are prioritised over routine activities and completed in accordance with workplace procedures, checklists, and legislative and regulatory requirements

3.5

Symptoms of fatigue are recognised and appropriate action is taken to reduce its effects

4

Work with others in managing situational awareness

4.1

Communications with relevant personnel are undertaken in an effective and efficient manner to achieve situational awareness and to meet all requirements for the safety and security of the workplace

4.2

Team members and others in the workplace are encouraged to participate in and contribute to, the safety and security of the workplace

4.3

Effective interpersonal skills are used when working with others to maintain awareness, and the safety and security of the workplace

4.4

Appropriate action is taken in conjunction with others to cooperatively correct any identified unsafe and/or insecure situations

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and correctly using relevant equipment

implementing contingency plans

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

interpreting and following operational instructions and prioritising work

modifying activities depending on workplace contingencies, situations and environments

monitoring and anticipating operational problems and hazards and taking appropriate action

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading, interpreting and following relevant regulations, instructions, procedures, information and signs

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

responding appropriately to cultural differences in the workplace

selecting and using required personal protective equipment conforming to industry and WHS/OHS standards

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

communication procedures and protocols

people to consult about maintaining situational awareness:

airline personnel and managers

aviation passengers

contractors

other workplace personnel and managers

emergency services personnel

relevant human resources staff

relevant technical staff

safety personnel

security personnel

workplace visitors

procedures for maintaining situational awareness

relevant safety, security and environmental regulations, policies, procedures and rules and any other relevant regulatory requirements

safety and security hazards and risks that may be identified in an aviation workplace and ways of controlling identified hazards and associated risks

safety and security problems that may be identified when maintaining and managing situational awareness and action that can be taken to overcome these problems

weather information and its implications for workplace operations.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Factors that may adversely affect the safety and/or security situation of an aviation workplace must include one or more of the following:

breaches of security regulations and procedures

changes in wind and weather conditions

equipment exceeding nominated operating parameters and tolerances

equipment or facility breakdown, malfunction or failure

moving vehicles and aircraft in the workplace environs

persons committing criminal or unlawful acts of interference with aviation

poor housekeeping

safety hazards in the workplace such as rotating equipment and propellers, jet blast, slippery surfaces, exposed electrical leads and connections, and toxic materials

security threats

workplace emergency such as a fire, flood, chemical/toxic spill, crash or personnel injury

Indications of an unsafe or insecure situation must include one or more of the following:

deteriorating or faulty equipment or facility performance obtained through routine equipment and facility checks

emergency sirens and alarms

equipment exceeding or about to exceed operating parameters and tolerances

poorly maintained workplace and related facilities

observation and recognition of a security threat

observed breaches of security regulations and procedures

observed rubbish and untidiness in the workplace

persons acting suspiciously

recognition of safety hazards in the workplace and/or breaches of safety policies and procedures

warning signs and visual/audible signals indicating hazards arising from moving vehicles and/or aircraft in the workplace

weather and other meteorological information that indicates a potential threat to workplace operations and/or personnel in the workplace

Information must include one or more of the following:

approved workplace checklists

conditions of service, legislation and industrial agreements including workplace agreements and awards

emergency procedures

equipment facility performance specifications/charts

induction and training materials

local instructions for the aviation workplace concerned

operations manuals

relevant approved aviation publications

relevant regulations for the aviation workplace concerned

safety and security policies, procedures and guidelines

weather and meteorological information, charts, advice and forecasts

workplace procedures and instructions, and job specifications

Legislative and regulatory requirements must include one or more of the following:

Civil Aviation Act

relevant Australian Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders pertaining to the aviation workplace concerned

relevant Australian Standards

relevant health, food handling and hygiene legislation

relevant International Air Transport Association (IATA) regulations

relevant requirements, standards and recommended practices of the International Civil Aviation Organization (ICAO) for the aviation workplace concerned

relevant security regulations

relevant national and state/territory work health and safety (WHS)/occupational health and safety (OHS) legislation

relevant state/territory environmental protection legislation