• BSBADM303B - Produce texts from audio transcription

BSBADM303B
Produce texts from audio transcription

This unit describes the performance outcomes, skills and knowledge required to transcribe from an audio source using keyboarding techniques and to produce accurate texts.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application

This unit applies to individuals employed in a range of work environments who produce texts from audio sources using keyboarding techniques. They may work as individuals who provide administrative support within an enterprise and may be responsible for their own output.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Prepare for audio transcription

1.1. Prior to commencing the task, identify organisational requirements relating to style, presentation and storage of texts

1.2. Clarify purpose and requirements of the text with author or supervisor

2. Transcribe from an audio source

2.1. Produce text using keyboarding techniques from an audio transcription with the required accuracy

2.2. Predict the meaning of any unclear speech from the context, or clarify with authors

2.3. Ensure text developed from the audio transcription conveys intended meaning

2.4. Clarify the spelling of names or any technical terms and punctuation to ensure accuracy and clarity of the text

2.5. Produce draft text within designated time lines

2.6. Self-check draft text for accuracy

3. Edit and revise text

3.1. Circulate draft for checking in line with requirements of the organisation or originator of the audio transcription

3.2. Incorporate any amendments and self-check final text for accuracy, grammar and appropriateness for intended purpose and audience

3.3. Format, name, store, print and distribute final text in accordance with organisational and task requirements

Required Skills

Required skills

communication skills to clarify intended meaning, to predict words from context, and to interpret intonation and stress

listening skills to identify different speakers from their voices

literacy skills to:

read and understand organisational procedures

produce a range of documents

proofread and edit work for accuracy against original.

Required knowledge

key provisions of relevant legislation from all forms of government, standards and codes that may affect aspects of business operations, such as:

anti-discrimination legislation

ethical principles

codes of practice

privacy laws

occupational health and safety

formats and styles of workplace documents

organisational policy and procedures requirements

types of audio transcriptions.

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

producing accurate final documents transcribed from audio sources.

Context of and specific resources for assessment

Assessment must ensure:

access to office equipment and resources, such as:

workplace reference materials such as style guides

audio source equipment such as hand held devices, tape recorders and audio-tapes, dictaphone equipment

computer equipment including word processing software

dictionary.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

review of authenticated documents from the workplace or training environment

demonstration of techniques.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

BSBWRT301A Write simple documents

other administration units.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Purpose and requirements of the text may include:

agenda

formal or informal letters

memo

minutes

report

verbatim record of dictation

verbatim record of meeting

Audio transcription may include:

electronic audio files, for example MP3 files, podcasts, hand held device including personal digital assistants (PDAs)

audio-tape

dictation machine or dictaphone

micro-cassette

Required accuracy may include:

capturing the intended meaning of the dictation

correct grammar

correct spelling

correct use of technical vocabulary

intended meaning

Designated time lines may include:

organisational time line e.g. minutes of meeting or agenda

time line agreed with supervisor or the person requiring text

Self-checking may include:

checking and incorporating any amendments suggested by others

checking for readability and flow

checking grammar

checking that the intended meaning is captured

checking spelling

Organisational and task requirements may include:

instructions of the author of the audio transcription, or supervisor

organisational policies and procedures

filing and recordkeeping conventions

correct number of copies

organisational format or style guide


Sectors

Unit sector


Competency Field

Administration - General Administration


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.