ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Establish strategic planning process

1.1 Agree to a documented strategic planning process with other board members

1.2 Identify and allocate resources to undertake strategic planning

2 Develop and review organisation’s values, vision and purpose

2.1 Consult board members, management, staff, community and key stakeholders on values, vision and purpose of the organisation

2.2 Identify agreed values, vision and purpose of the organisation with other board members

2.3 Ensure organisation’s values, vision and purpose are documented and endorsed by the board

3 Analyse internal and external factors that could impact on organisation’s strategic plan

3.1 Review and evaluate the previous strategic plan

3.2 Identify and analyse community aspirations, interests and needs

3.3 Identify and analyse changing government policy and funding that might affect the organisation

3.4 Identify and analyse emerging and predicted trends

3.5 Identify and analyse potential for strategic alliances and partnerships

3.6 Seek advice from appropriate experts when necessary

4 Establish strategic objectives and strategies

4.1 Develop and agree on strategies and SMART objectives with other board members, consistent with outcomes of research and analysis undertaken

4.2 Ensure objectives and strategies are achievable and benchmarked against industry and community standards

4.3 Identify and document factors that may affect achievement of objectives

5 Monitor and evaluate strategic performance

5.1 Develop an implementation plan with other board members identifying targets, key performance indicators, performance standards, timelines and reporting requirements for the strategic planning period

5.2 Monitor and evaluate progress reports against the plan to identify successes and performance gaps

5.3 Review and revise strategic objectives and strategies with other board members where necessary

Skill

Performance

Criteria

Description

Reading

2.3, 3.1-3.5, 4.1, 4.3, 5.2, 5.3

Gathers, interprets and analyses textual information from a range of sources and identifies relevant and key information

Writing

1.2, 2.2, 2.3, 3.1-3.6, 4.1, 4.3, 5.1-5.3

Uses appropriate vocabulary, grammatical structure and conventions to develop and update workplace documentation

Oral Communication

1.1, 2.1-2.3, 3.2, 3.6, 4.1, 5.1, 5.3

Uses active questioning and listening techniques to elicit information and confirm understanding

Participates in verbal exchanges using clear language, suitable syntax and tone to address and disseminate relevant information to a wide variety of individuals

Numeracy

1.2, 4.2, 5.1, 5.2

Interprets numerical information and applies basic mathematical calculations to manage available resources and evaluate performance

Navigate the world of work

3.1, 3.3

Monitors adherence to government policy and organisational procedures

Considers own role in terms of its contribution to broader goals of work environment

Interact with others

1.1, 2.1, 2.2, 3.2, 3.6, 4.1, 5.1, 5.3

Selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders in a range of work contexts

Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective interactions

Get the work done

1.2, 2.2, 3.1-3.5, 4.3, 5.1-5.3

Organises time and effort around priorities, results and realistic timeframes

Recognises importance of other stakeholders through the planning and implementing process, clarifying goals and proposed methodology with others, maintaining communication and managing expectations and understanding

Uses experiences as means to reflect how variables impact decision outcomes, and to gain insights into what constitutes ‘good’ judgement and an effective decision in different contexts

Uses ideas proposed by others as provocations and stepping stones to new perceptions and ideas