ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Design process for developing policy

1.1 Work with other board members to establish a policy development group and develop a procedure for policy development

1.2 Consult the community where appropriate

1.3 Determine need for expert advice

1.4 Delegate tasks to appropriate people

2 Obtain background information needed for policy development

2.1 Identify key areas of operation requiring policy development

2.2 Review relevant previous board decisions

2.3 Identify and review additional information required

3 Contribute to drafting of policy

3.1 Provide input into drafting of policy for each area of organisation activity

3.2 Check policy to ensure it reflects the vision of the organisation and cultural issues

3.3 Check policy to ensure it meets legal, constitutional and funding requirements

3.4 Provide feedback to policy development group on draft policies

4 Approve policy

4.1 Provide an explanation of draft policy to others

4.2 Obtain and evaluate feedback

4.3 Propose amendments to draft policy where required in response to feedback

4.4 Work with board members to approve agreed policy

4.5 Ensure procedures are in place to document and store policy in an accessible form

5 Implement policy

5.1 Inform others of the board decision and the final policy

5.2 Review board decision to ensure it complies with policy

5.3 Evaluate organisational procedures to confirm consistency with policy

6 Review and amend policy as required

6.1 Review policy regularly to ensure organisation’s vision and values are maintained

6.2 Propose amendments to policy where appropriate

6.3 Ensure policy changes are documented according to organisational procedures

Skill

Performance

Criteria

Description

Reading

2.2, 2.3, 5.2, 5.3, 6.1

Gathers, interprets and analyses a variety of textual information from a range of sources and identifies relevant and key information

Writing

1.1, 3.1, 3.4, 4.1, 4.3, 4.5, 5.1, 6.2, 6.3

Prepares strategic business documentation incorporating appropriate vocabulary, grammatical structure and conventions appropriate to text and audience

Oral Communication

1.1, 1.2, 1.4, 3.1, 3.4, 4.1, 4.3, 4.4, 5.1, 6.2

Participates in verbal exchanges using clear language, suitable syntax and tone to address and disseminate information to a variety of individuals

Uses active listening and questioning to convey and clarify information

Navigate the world of work

2.1, 3.1-3.3, 4.3, 4.5, 5.3, 6.1-6.3

Develops and adheres to organisational policies and procedures and considers own role in terms of its contribution to broader goals of work environment

Understands own legal rights and responsibilities and is extending understanding of general legal principles applicable in work environment

Interact with others

1.1, 1.2, 1.4, 3.1, 3.4, 4.1-4.4, 5.1

Selects appropriate form, channel and mode of communication for a specific purpose relevant to own role

Cooperates and negotiates with others as part of familiar routine activities and contributes to specific activities requiring joint responsibility and accountability

Recognises importance of building rapport to establish effective working relationships

Get the work done

1.1-1.4, 2.1, 2.3, 3.2, 3.3, 6.1

Applies formal processes when planning more complex tasks, producing plans with logically sequenced steps, reflecting some awareness of time and resource constraints and the needs of others

In more complex non-routine situations, uses a formal decision-making processes with support, setting or clarifying goals, gathering information and identifying and evaluating best options against predetermined criteria

Applies formal problem-solving processes when tackling an unfamiliar problem, breaking complex issues into manageable parts and identifying and evaluating several options for action

Understands and explicitly applies some basic principles of analytical and lateral thinking