ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Research diversity

1.1 Analyse existing practices andinformationin relation todiversity

1.2 Identify potential benefits of diversity and analyse in relation tobusiness objectives

1.3 Consult key stakeholdersabout their requirements for a diversity policy

1.4 Access diversity policies from similar organisations and review for relevance to own organisation

2 Draft policy and plan for implementation

2.1 Draft diversity policy

2.2 Develop action plans for policy

2.3 Consult key stakeholders for feedback on draft policy and action plans

2.4 Determine relationships and links with other related policies

2.5 Revise policy for implementation

3 Implement diversity policy

3.1 Explain and interpret policy to key stakeholders

3.2 Promote policy across the organisation through a range of communication channels

3.3 Identify intended and unintended impacts of policy implementation

3.4 Develop tools, benchmarks and other indicators for planning and measuring impact of policy implementation

3.5 Monitor business activities, team plans and staff performance to ensure diversity policy is effectively implemented

4 Review diversity policy

4.1 Gather and analyse information about diversity, the policy and its implementation

4.2 Consult key stakeholders to provide feedback on the policy

4.3 Develop and approve recommendations for changes to the policy

4.4 Refine diversity policy in accordance with feedback and recommendations

Skill

Performance

Criteria

Description

Reading

1.1, 1.2, 1.4, 2.1, 2.2, 2.4, 2.5, 3.1, 3.3, 3.4, 3.5, 4.1, 4.3

Identifies, analyses and evaluates complex information to determine business requirements

Monitors reported information to determine efficiency of policy

Writing

1.3, 2.1, 2.2, 2.3, 2.5, 3.2, 3.4, 4.2, 4.3, 4.4

Develops detailed procedural material according to organisational and legislative requirements

Records and collates feedback from stakeholders

Prepares factual and informative documentation to suit purpose and audience

Oral Communication

1.3, 2.3, 3.1, 3.2, 4.2

Presents information and opinions using language and non-verbal features appropriate to audience

Participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding

Navigate the world of work

1.2, 2.1, 2.5, 3.4, 4.3, 4.4

Works autonomously making high level decisions to achieve and improve organisational goals

Develops and implements strategies that ensure organisational policies, procedures and regulatory requirements are being met

Monitors and reviews the organisation’s policies, procedures and adherence to legislative requirements in order to implement and manage change

Interact with others

1.3, 2.3, 3.1, 3.2, 4.2

Adapts personal communication style to build a positive working relationship and show respect for the opinions, values and particular needs of others

Plays a lead role in situations requiring effective collaborative skills, demonstrating high level negotiation skills and ability to influence others

Shares knowledge, information and experience openly as an integral part of the working relationship

Get the work done

1.1, 1.2, 1.4, 2.1, 2.2, 2.4, 2.5, 3.2-3.5, 4.1, 4.3

Develops plans for complex, high impact activities with strategic implications for the organisation

Gathers and analyses data and seeks feedback to improve plans and processes

Makes high impact decisions in a complex and diverse environment, using input from a range of sources

Identifies key factors that impact on decisions and their outcomes, drawing on experience, competing priorities, and decision making strategies where appropriate