BSBFLM306
Provide workplace information and resourcing plans


Application

This unit describes the skills and knowledge required to support the information management system. It involves the identification, acquisition, initial analysis and use of appropriate workplace information.

It applies to individuals who use organisational and analytical skills to support business and resource planning processes. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve a number of complex or non-routine activities that require some discretion and judgement.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Locate relevant information

1.1 Identify and locate information required by teams

1.2 Acquire and review information according to organisational procedures

1.3 Apply plans and procedures to obtain information which is not immediately available/accessible

2 Collect and report information

2.1 Collect information relevant to the needs of teams in an adequate and timely manner

2.2 Ensure information acquired is in a format suitable for analysis, interpretation and dissemination

2.3 Use information to identify and report relevant trends and developments to relevant personnel, within the limits of own role

3 Use information systems

3.1 Effectively use management information systems to store and retrieve data

3.2 Use available technology to manage information effectively

3.3 Report recommendations for improving information system to designated persons and/or groups

4 Support preparation of business plan and/or budgets

4.1 Effectively utilise the contribution of the work team when preparing business plans and/or budgets to gain support for outcomes

4.2 Present and record information to support preparation of business plans and/or budgets in accordance with organisation’s guidelines and requirements

4.3 Follow contingency plans when alternative action is required

5 Support preparation of resource proposals

5.1 Consult with colleagues to collect resource planning data as required

5.2 Report estimated resource needs and usage according to organisational requirements as necessary

5.3 Facilitate resourcing within limits of own role

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance

Criteria

Description

Reading

1.1-1.3, 2.1-2.3, 3.1, 4.2, 4.3, 5.2

Interprets information from a range of familiar texts including organisational policies and procedures

Writing

2.2, 2.3, 3.1, 3.3, 4.1, 4.2, 5.2

Uses appropriate vocabulary and formats to achieve precise meaning in a range of documentation

Oral Communication

2.3, 3.3, 4.1, 5.1

Provides information using terminology and style appropriate to context and audience

Uses questioning and listening techniques to exchange and clarify information

Numeracy

1.1, 1.2, 2.1-2.3, 4.1, 4.2, 5.1, 5.2

Interprets and analyses numerical information to identify budgetary requirements

Navigate the world of work

1.2, 1.3, 4.2, 5.2

Adheres to organisational protocols and procedures and understands the nature and purpose of own role and associated responsibilities

Interact with others

3.3, 5.1

Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role

Seeks to cooperate with others to achieve results in immediate work context

Get the work done

1.1, 1.3, 2.1, 2.2, 3.1-3.3, 4.1, 4.3, 5.1, 5.3

Takes responsibility for planning and organising tasks required to achieve required outcomes

Makes routine decisions based on implementation of standard plans and procedures

Collects and analyses information efficiently to develop recommendations for improvements and perform resourcing tasks

Uses digital systems and tools to access, store and retrieve data and manage information


Sectors

Management and Leadership – Frontline Management