BSBINM201
Process and maintain workplace information


Application

This unit describes the skills and knowledge required to collect, process and store, and maintain workplace information and systems. It also includes the maintenance of filing and records systems.

It applies to individuals who perform a range of routine tasks in the workplace, using a limited range of practical skills and fundamental knowledge of information and information systems in a defined context, under direct supervision or with limited individual responsibility.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Collect information

1.1 Collect information in a timely manner and ensure it is relevant to organisational needs

1.2 Use business equipment/technology available in the work area to effectively obtain information

1.3 Apply organisational requirements relating to security and confidentiality in handling information

2 Process workplace information

2.1 Use business equipment/technology to process information in accordance with organisational requirements

2.2 Process information in accordance with defined timeframes, guidelines and procedures

2.3 Update, modify and file information in accordance with organisational requirements

2.4 Collate and despatch information in accordance with specified timeframes and organisational requirements

3 Maintain information systems

3.1 Maintain information and filing systems in accordance with organisational requirements

3.2 Identify, remove and/or relocate inactive or dead files in accordance with organisational requirements

3.3 Establish and assemble new files in accordance with organisational requirements

3.4 Update reference and index systems in accordance with organisational requirements

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance

Criteria

Description

Reading

1.1-1.3, 2.1-2.4, 3.1-3.4

Recognises and interprets textual information to complete tasks according to organisational requirements

Writing

1.3, 2.1-2.4, 3.4

Records simple and routine content using an established format to organise information

Oral Communication

1.1, 1.2

Uses listening and questioning skills to clarify and adhere to requirements

Numeracy

2.2, 2.4, 3.4

Comprehends basic mathematical measurements relating to times and number sequences

Navigate the world of work

1.3, 2.1, 2.3, 2.4, 3.1-3.4

Recognises organisational procedures and understands relevance of legislative requirements

Get the work done

1.1-1.3, 2.1, 2.2, 2.4, 3.1-3.3

Follows clearly defined instructions and monitors own progress to achieve timelines

Solves problems directly related to tasks, and makes low-impact decisions

Uses digital technologies following instructions regarding data entry and retrieval


Sectors

Knowledge Management – Information Management