Application
This unit describes the skills and knowledge required to make a pro-active and positive contribution to workplace innovation.
It applies to individuals working in any industry or community context, in both small and large organisations who take a pro-active approach to identifying, suggesting and developing ideas about better ways of doing things at a practical operational level in a specific area of activity. While the individual’s overall work is undertaken with some supervision and guidance, they apply discretion, judgement and effective interpersonal skills in order to contribute to workplace innovation.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 Identify opportunities to do things better | 1.1 Be aware of own role in workplace innovation 1.2 Proactively identify opportunities for improvement in own area of work 1.3 Gather and review information which may be relevant to ideas and which might assist in gaining support for ideas |
2 Discuss and develop ideas with others | 2.1 Identify people who could provide input into ideas for improvements 2.2 Select the best way of approaching people to begin sharing ideas 2.3 Seek feedback on improvement of ideas, and discuss and develop options and possible variations 2.4 Review and select ideas for follow up based on feedback and further review |
3 Address the practicalities of change | 3.1 Take action to implement routine changes in consultation with others and within scope of own responsibility 3.2 Identify and articulate issues and practical processes for implementing proposed ideas 3.3 Present ideas and practical suggestions to the appropriate people about how improvements could be made |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.3, 2.4, 3.2 | Categorises, interprets and reviews information from a range of sources to generate ideas relevant to the workplace |
Writing | 3.2, 3.3 | Communicates information using clear language and formats appropriate for the audience |
Oral Communication | 2.3, 3.1, 3.2, 3.3 | Actively participates in verbal exchanges of ideas and elicits the view and opinions of others by listening and questioning Uses clear and relevant language to clarify workplace issues and promote ideas |
Numeracy | 1.3, 3.2 | Performs basic mathematical calculations to estimate time and cost in relation to implementation of ideas |
Navigate the world of work | 1.1, 1.2, 3.1 | Understands responsibilities of own role |
Interact with others | 2.3, 3.1-3.3 | Follows accepted communication practices and protocols when discussing or presenting ideas to others Seeks and takes into account perspectives and opinions of others |
Get the work done | 1.2, 1.3, 2.1, 2.2, 2.4, 3.1-3.3 | Plans and implements routine tasks making limited decisions and seeking assistance, when necessary Uses analytical or lateral thinking processes to identify improvements or new ways of approaching tasks Identifies and anticipates operational problems and develops possible solutions |
Sectors
Creativity and Innovation – Innovation