ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Use appropriate legal terminology in written and oral communication with internal and external parties

1.1 Use appropriate legal terminology in both written and oral communication with internal and external parties

1.2 Spell and pronounce legal terminology correctly and use in appropriate context when completing work tasks

2. Extend understanding of legal terminology

2.1 Identify gaps in knowledge and seek clarification through appropriate source or designated person

2.2 Identify and use abbreviations for commonly used legal terms and associated processes where appropriate

2.3 Ensure questions relating to legal terminology can be answered and terms defined

Skill

Performance Criteria

Description

Learning

2.1, 2.3

Identifies gaps in knowledge and experience to assist with clarifying and extending understanding

Reading

2.2

Interprets textual information to identify correct terms or processes

Writing

1.1, 1.2, 2.2

Uses specific, accurate and relevant language to complete workplace documentation

Oral Communications

1.1, 1.2, 2.1, 2.2

Uses industry-specific language correctly in spoken exchanges

Uses questioning and active listening to clarify understanding

Interact with others

1.1

Follows accepted practices and protocols when communicating with internal and external parties

Get the work done

1.2, 2.3

Plans and implements tasks to achieve requirements