ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish document design and structure

1.1 Identify requirements of task in line with instructions

1.2 Select software appropriate to task

1.3 Determine document design and structure

1.4 Design and structure document to meet legislative requirements

1.5 Review and update existing precedent documents

2. Develop precedents for document design

2.1 Develop and use precedents to ensure consistency of design and layout

2.2 Evaluate and amend templates to ensure document requirements can be met

2.3 Recommend improvements to design and/or structure of existing documents and facilitate a review process of suggested improvements

3. Prepare to produce documents

3.1 Prepare documents using appropriate and available precedent documents according to organisation’s policies and procedures

3.2 Enter and edit relevant data

3.3 Use a range of advanced software functions to ensure accurate completion of task

3.4 Check documents for spelling, grammar, numeric data and layout

3.5 Proofread documents for accuracy of content and consistency of layout and style

3.6 Make modifications to meet required specifications

3.7 Manage any difficulties to produce completed documents within agreed timelines

4. Prepare to print documents

4.1 Print documents as required

4.2 Arrange review of documents with designated person

4.3 Undertake final printing of documents

5. Save file and exit system

5.1 Save and store document in appropriate folder

5.2 Close file and exit application programs

5.3 Make back-up copies of file according to specified procedures

5.4 File and store data according to organisation’s policies and procedures

Skill

Performance Criteria

Description

Reading

1.1, 1.3, 1.5, 2.1, 2.2, 3.3-3.5, 3.7, 5.3, 5.4

Investigates and interprets a variety of texts to determine and adhere to requirements

Applies accurate and systematic reviewing techniques to scrutinise precedent documents, templates and new documentation

Writing

2.2, 2.3, 3.1, 3.2, 3.6, 3.7

Develops and amends documents to accurately display relevant information using a design and structure appropriate to task and audience

Oral Communication

1.1, 1.3, 2.3, 4.2

Uses active questioning and listening techniques, when interacting with colleagues and ascertaining task requirements

Uses appropriate language and features to effectively convey opinions and recommendations

Navigate the world of work

1.4, 3.1, 5.3, 5.4

Monitors adherence to organisational policies and procedures and legislative requirements

Interact with others

2.3

Cooperates with others as part of familiar routine activities, and contributes to specific activities requiring joint responsibility and accountability

Get the work done

1.1, 1.2, 1.3, 2.1-2.3, 3.2, 3.3, 3.7, 4.1-4.3, 5.1-5.4

Uses planning and organisational skills to perform tasks within designated timelines

Makes a range of decisions in relatively complex situations, taking a range of factors into account

Uses analytical thinking techniques to identify issues and generate possible solutions, seeking input from others as require

Uses formal and informal processes to monitor implementation of solutions and reflect on outcomes

Uses digital applications to access, extract, organise, integrate and share relevant information

Considers purpose, needs and limitations when selecting devices, applications and features for different tasks