Application
This unit describes the skills and knowledge required to locate, check, record, store and maintain audiovisual, digital and print-based information.
It applies to individuals working in a library and information services context who are responsible for processing and maintaining information resources, generally under supervision and within established procedures.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 Undertake information processing tasks | 1.1 Label and protect information resources appropriately and apply security measures 1.2 Check outsourced shelf-ready items for processing according to organisational procedures 1.3 Make suggestions for processing and storage, taking into account the expected life, use of, and demand for resources 1.4 Record and process details of information resources according to organisational procedures and processing systems 1.5 Promptly identify problems with processing systems and procedures and report to relevant personnel |
2 Arrange resources to facilitate access | 2.1 Check and organise information resources promptly for appropriate arrangement or classification 2.2 Shelve printed resources according to required classification order and organisational requirements 2.3 Arrange non 2.4 Follow safety procedures, including safe manual-handling techniques when handling resources |
3 Monitor resources | 3.1 Regularly check resources for correct arrangement and promptly report missing or damaged resources 3.2 Undertake basic maintenance and minor repairs of damaged resources and refer unresolved repairs to supervisor 3.3 Move and transfer resources using procedures as required |
Evidence of Performance
Evidence of the ability to:
process and maintain a broad range of print, audiovisual and multimedia information resources according to established procedures
apply a broad knowledge of classification systems and techniques for processing and maintaining information resources.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
describe standard methods of organising and arranging materials, equipment and information, including:
arrangements designed to facilitate access to materials and information
common classification systems and formats
discuss basic information technology security procedures
identify and interpret organisational policies and procedures regarding processing, repair, maintenance, and disposal or replacement of damaged items
describe a range of protective and security devices for materials in different formats
identify work health and safety requirements
identify safe manual-handling techniques
describe types of damage and deterioration for print and electronic information, and different protection and storage options.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the Library – Information Services field of work and include access to:
industry-current equipment and classification systems
information resources to be processed and maintained
relevant policy and procedures documents
special purpose tools, equipment, material
relevant industry software packages.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 1.4, 2.1-2.4, 3.1, 3.3 | Interprets, consolidates and checks completeness and accuracy of information and data |
Writing | 1.1, 1.4, 1.5, | Accurately records and completes information in organisational systems |
Oral Communication | 1.3, 1.5, 3.2 | Interacts effectively in verbal exchanges, using active listening and questioning to convey and clarify information |
Numeracy | 1.4, 2.1-2.3, 3.1 | Identifies and comprehends mathematical information related to counting and checking information resources |
Navigate the world of work | 1.1, 1.2, 1.4, 1.5, 2.2-2.4, 3.3 | Recognises and follows explicit and implicit protocols, policies and procedures and meets expectations associated with own role Seeks clarification or assistance when required |
Interact with others | 1.3, 1.5, 3.2 | Complies with work instructions and contributes to work group discussions using accepted conventions |
Get the work done | 1.1, 1.3, 1.5, 2.1, 3.1, 3.2 | Determines job sequence and works logically and systematically to undertake clearly defined tasks in a timely manner Makes low-impact decisions within familiar situations, based on a range of pre-defined or routine solutions Responds to predictable routine problems and implements standard or logical solutions Uses digital technology for basic reading, recording and searching information, and for communications following routine procedures and security requirements |
Sectors
Library – Information Services