This unit applies to individuals who use problem-solving skills and take responsibility for adopting and promoting approaches that will improve business operations.
Not applicable.
1. Review computing needs in the business | 1.1 Review current computing resources and use, and document in a manner consistent with organisational requirements 1.2 Identify and discuss future computing needs and potential improvements to business operations with staff or team members 1.3 Collate information collected in the review and summarise business computing needs in line with organisational requirements |
2. Investigate cloud computing services to meet business needs | 2.1 Research the fundamentals of cloud computing, the types of services offered, and their costs 2.2 Seek assistance from specialist advisors as required, to determine relevant cloud computing services 2.3 Undertake basic cost-benefit analysis for introducing cloud computing 2.4 Identify potential opportunities and risks associated with introducing cloud computing to the organisation 2.5 Prepare a business case for implementing cloud computing services or other required changes, and seek approval where required |
3. Develop a plan to introduce cloud computing | 3.1 Prioritise the introduction of cloud computing, including short-term and longer-term goals 3.2 Prepare a budget that caters for short and long-term priorities, following organisational format and requirements 3.3 Independently or through the services of a specialist advisor, outline the steps and activities to be undertaken to introduce cloud computing into the business |
4. Support the implementation of the plan | 4.1 Communicate and promote the key features of the plan to others 4.2 Organise training and coaching to maximise cloud computing potential 4.3 Encourage and support individuals and work groups to become more efficient in using cloud computing |
Required skills
analytical skills to identify computing use and business needs
communication skills to request information from diverse sources
literacy skills to interpret technical information and business documents
numeracy skills to:
analyse and compare data relating to cloud computing
prepare short and long-term budgets
research skills to source and analyse information about cloud computing.
Required knowledge
fundamentals of cloud computing, including key terms and concepts
sources of information about cloud computing for micro or small business, and options specific to the business
organisational format and requirements for preparing a budget
organisational protocols for using the services of specialist advisors.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: review and analyse business computing needs, including equipment and software, and business use analyse research information about cloud computing perform a cost-benefit analysis make a business case to introduce cloud computing prepare a plan and support others to implement cloud computing. |
Context of and specific resources for assessment | Assessment must ensure: access to relevant documentation candidate’s individual business need is used as the basis for assessment. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: portfolio of information relating to cloud computing needs and options for the business oral or written questioning to assess: knowledge of cloud computing options relevant to the candidate’s business cost-benefit analysis business case and implementation plan. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: BSBSMB404A Undertake small business planning BSBSMB405B Monitor and manage small business operations ICAWEB201A Use social media tools for collaboration and engagement. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Review may include: | determining business needs identifying all tasks undertaken identifying gaps in equipment and needs listing all computer equipment obtaining data on computer use stocktake of software and licences. |
Computing resources and use may include: | hardware peripherals software and licences usage: client relationship management (CRM) system data storage and archiving e-commerce email communication file management remote access to data and services for mobile workers. |
Computing needs may include: | accessing software CRM system data storage and archiving e-commerce email communication file management remote access to data and services for mobile workers. |
Fundamentals of cloud computing may include: | basics of virtualisation emerging trends opportunities and risks public, private and hybrid clouds scalability security and privacy technical support. |
Types of services may include: | infrastructure as a service (IaaS) platform as a service (PaaS) software as a service (SaaS) additional services: storage as a service (STaaS) security as a service (SECaaS) data as a service (DaaS) test environment as a service (TeaaS) desktop as a service (DaaS) application programming interfaces (API) as a service (APIaaS). |
Benefits may include: | increased efficiencies reduced costs and overheads solutions to business needs. |
Risks may include: | lack of privacy reduced security. |
Cost-benefit analysis may include: | analysis of opportunities and risks comparison of current costs with potential costs short-term and long-term costs and benefits. |
Business case may include: | discussion with decision makers and advisors documented proposal summary of financial information whiteboard or visual management board analysis. |
Small Business
This unit contains employability skills.
No licensing, legislative or certification requirements apply to this unit at the time of publication.