This unit may apply to administrative work undertaken across a range of sectors involved in delivery of community services

ELEMENT

PERFORMANCE CRITERIA

1. Maintain accounts

1.1 Prepare and present accounts in accordance with organisation procedures and timeframes, as required

1.2 Implement purchasing procedures in accordance with organisation procedures

1.3 Provide receipts to account for any expenditure

1.4 Routinely monitor expenditure and income against budgets where applicable

1.5 Maintain accurate records and provide to relevant people as required

1.6 Report any discrepancies in accounting records in accordance with organisation procedures

2. Participate in budgeting processes

2.1 Where required, assemble and provide information and advice to facilitate budget and resource planning

2.2 Ensure all required record-keeping is accurate and up to date to maintain the integrity of budget and resource planning procedures

2.3 Develop any suggested variations to the budget and provide to relevant people

3. Operate equipment

3.1 Select equipment appropriate to the task and utilise according to organisation procedures and manufacturer's guidelines

3.2 Deal with equipment faults in accordance with organisation procedures

3.3 Seek and undertake training to use equipment as necessary

4. Maintain equipment

4.1 Follow manufacturer's guidelines and supplier's instructions when maintaining equipment

4.2 Identify necessary maintenance action and take appropriate action

4.3 identify, report and address security and safety implications of equipment faults

4.4 Ensure repairs are undertaken within authorised procedures

5. Monitor equipment use and needs

5.1 Ensure record maintenance and storage is up to date and accurate and enables ready access by appropriate personnel

5.2 Use information on equipment needs for resource planning

5.3 Monitor the use of stores and equipment, and where appropriate, arrange for replacements

5.4 Ensure purchases made reflect consideration of economical and effective choices of equipment and suppliers

5.5 Ensure purchasing and replacement procedures are consistent with relevant budgetary and organisation guidelines

5.6 Maintain all records as appropriate

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Appropriate practices to enhance sustainability in the work context, in particular through efficient use of resources

Manufacturers guidelines for particular equipment

Organisation equipment ordering and recording systems

Organisation occupational health and safety policies

Organisation reporting procedures

Essential skills:

It is critical that the candidate demonstrate the ability to:

Demonstrate competency across the full range of equipment that the worker would be expected to use in the workplace, including equipment modified for use by people with disabilities or other special needs

Take into account opportunities to address waste minimisation, environmental responsibility and sustainable practice issues, including appropriate practices to ensure efficient use of resources

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
This may include the use of languages other than English and alternative communication systems

Assessment must include the normal range of workplace situations

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include:

access to appropriate workplace where assessment can take place

simulation of realistic workplace setting for assessment

Method of assessment:

Assessment may include observation, questioning and evidence gathered from the workplace environment

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Equipment may include:

Computers

Domestic appliances

Machinery

Maintenance equipment

Office equipment

Vehicles

Accounting records and requirements may include:

Account for payments

Petty cash payments

Purchases

Suppliers may be:

Donors

Internal government

Private commercial

This unit contains Employability Skills