The knowledge and skills of this unit of competency are used by workers to develop and implement plans and strategies to reduce the likelihood of harm to clients and others in the alcohol and other drugs (AOD) sector |
Pre-requisite | Not applicable |
ELEMENT | PERFORMANCE CRITERIA |
1. Identify risks of harm in the alcohol and other drugs sector | 1.1 Identify possible client circumstances that have the potential to be harmful to others 1.2 Use research findings to identify and confirm the nature and range of each potential risk 1.3 Determine environmental factors that could contribute to client responses 1.4 Complete a risk assessment matrix to determine the level of risk 1.5 Confirm findings with an appropriate person |
2. Prepare a response plan | 2.1 Use research findings to identify appropriate response hierarchies for specific risks 2.2 Appropriately identify proactive support strategies wherever possible 2.3 Determine legal and ethical aspects of possible responses 2.4 Determine duty of care consideration and responsibilities 2.5 Prepare and document response plans for specific risks within the context of appropriate response hierarchies, legal and ethical considerations and duty of care responsibilities 2.6 Confirm response plans with an appropriate person |
3. Guide and support workers to implement strategies | 3.1 Provide workers with guidance and support to understand the purpose of the response plan 3.2 Guide and support workers to implement the response plan plans according to duty of care, ethical and legal requirements 3.3 Evaluate worker ability to implement response plan according to legal, ethical and duty of care requirements 3.4 Monitor worker ability to implement the response plan according to legal, ethical and duty of care requirements 3.5 Conduct ongoing monitoring of worker ability to implement the response plan according to legal, ethical and duty of care requirements |
4. Monitor effectiveness of response plan | 4.1 Monitor strategies to determine effectiveness in developing and maintaining positive and adaptive responses and a safe environment 4.2 Monitor strategies to minimise risk of harm to the person and others 4.3 Monitor strategies to determine level of intrusion on person's dignity and self-esteem |
5. Complete documentation | 5.1 Comply with organisation's and legal reporting requirements 5.2 Complete documentation according to organisation policy and protocols 5.3 Maintain documentation in a manner consistent with reporting requirements 5.4 File documentation in line with organisation policy and protocols |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of: Organisation policies and procedures relating to behaviour management (including restrictions on the use of aversive procedures), work safety and health, critical incidents, accident and incident reporting, dignity of risk and duty of care and use of least restrictive alternative Principles of effective communication Purpose and function of behaviour Behavioural responses associated with AOD issues What influences behaviour Duty of care consideration Ethical considerations when dealing with other people's behaviour Legal considerations, especially in regard to restraint, imprisonment and abuse A range of response including: reinforcement strategies including, sampling, menus, individualisation of schedules and differential reinforcement schedules use of advanced self protective strategies (e.g. passive self defence) strategies that avoid behaviour escalation (advanced) advanced proactive strategies based on functional and cognitive assessment Advanced proactive strategies based on functional and cognitive assessment Principles of behaviour response plans Knowledge and skills in crisis management (advanced) Reporting procedures for incidents and accidents Referral procedures for specialist services Individual rights and equality |
Essential skills: It is critical that the candidate demonstrate the ability to: Demonstrate knowledge and application of organisation policies and procedures relating to behaviour management, work safety and health, critical incidents, accident and incident reporting, dignity of risk and duty of care Demonstrate mastery of techniques in data collection, generating hypothesis and functional assessment Apply advanced crisis management strategies Develop an individual response plan Develop a crisis response plan Monitor the effectiveness of a response plan In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Demonstrate well developed problem solving skills Demonstrate application of knowledge and skills in: reinforcement strategies including: sampling, menus, individualisation of schedules and differential reinforcement schedules use of advanced self protective strategies (e.g. passive self defence) strategies that avoid behaviour escalation (advanced) advanced proactive strategies based on functional and cognitive assessment |
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate this unit of competency: | The individual being assessed must provide evidence of specified essential knowledge as well as skills Assessment should be conducted on more than one occasion to cover a variety of circumstances to establish consistency A diversity of assessment tasks is essential for holistic assessment |
Access and equity considerations: | All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities |
Context of and specific resources for assessment: | This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged Resource requirements include access to all relevant resources commonly provided in the disability service setting, including: relevant organisation policy and procedure manuals, legislation and standards organisation mission statement, strategic and business plan other documentation relevant to the work context such as: |
Method of assessment may include: | Observation of work performance Written tasks Interview and questioning Authenticated portfolio/log book Supporting statement of supervisor/s Authenticated evidence of relevant work experience and/or formal/informal learning |
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. | |
Client circumstances that have the potential to be harmful to others may include: | Intoxication Amphetamine psychosis Disinhibition |
The nature and range of each potential risk may include: | Confusion Delusions Fear Self-harm Impaired social judgement Impaired decision-making Targeted aggressive behaviour Random, untargeted aggressive behaviour |
Environmental factors may include: | Unfamiliar surroundings 'Busy' surroundings Responses to other people (positive and negative) |
Appropriate person may include: | Supervisor Psychologist Health professional Police |
Appropriate response hierarchies may include: | Proactive intervention Advanced proactive intervention Interrupt and redirect Deescalate Passive self defence Protect self and others Seek additional support |
Legal and ethical aspects of possible responses may include: | Power imbalance Reasonable force Imprisonment Deprivation of rights Work health and safety (WHS) |
Duty of care considerations may include | Foreseeable harm/injury Reasonable action Reasonable person |
Proactive support strategies may include: | Ecological manipulations - making changes in the persons environment that will reduce the likelihood of the problem behaviour occurring Positive programming - long term instructional programs designed to give the person greater skills and competencies Focused support strategies - these include differential reinforcement strategies, stimulus control and instructional control |
Organisation policies and procedures may include: | Behaviour management guidelines Work safety and health policies and procedures Emergency procedures |
Inappropriate behaviours may include those that: | Have the potential for physical harm or destruction (e.g. hurting self or others, damaging property) Lasts for a long time (e.g. either in a single incident or in multiple incidents over time) Isolates the person, it stops them from engaging in valued roles (with friends, family, community access, work) e.g. disinhibition / perseveration / depression Interferes with the person's learning and developing new skills Reduces quality / enjoyment of life |
Strategies to assist in reducing and managing behaviour of concern: | Functional assessment Data collection Generating a hypothesis Multi-element support plans proactive ecological manipulations positive programming focused support Reactive strategies Seeking expert assistance |
Not Applicable
This unit contains Employability Skills |
Not Applicable