CHCCDE004
Implement participation and engagement strategies


Application

This unit describes the skills and knowledge required to work with individuals or groups in specific communities and support their engagement in making decisions that affects their lives.

This unit applies to workers in both health and community sectors and/or a community development work context. Workers at this level will be part of a professional team and under the guidance of a supervisor.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Define the priorities of specific communities or groups

1.1 Identify and document the details of individual and group priorities of the specific community through appropriate research and stakeholder participation

1.2 Identify, by appropriate research and stakeholder participation, preferred means of communicating with individuals and groups from specific communities

2. Undertake relevant work in the context of specific communities or groups

2.1 Use the values, priorities and structures within specific communities to define the ways of working

2.2 Evaluate relevant community structures and utilise to maximise outcomes for individuals and groups

2.3 Ensure work within communities is consistent with defined job role and agreed protocols

2.4 Utilise interpersonal skills which are consistent with community practices and standards

3. Evaluate work undertaken within specific communities

3.1 Undertake appropriate evaluation of work through participation of relevant community stakeholders

3.2 Monitor work within communities to ensure reflection of relevant values and structures

3.3 Undertake evaluation in a manner that ensures responsiveness to community prioritises

Evidence of Performance

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

researched individual and group issues of at least 1 specific community

engaged effectively with a range of individuals from at least 1 specific community group, validated by community acceptance over at least 3 different occasions


Evidence of Knowledge

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

social, political, cultural and historical issues that affect or are relevant to specific communities and groups

models of society

critique of socialisation theory

specific information relating to client community group, including:

group composition

specific community and group structures

practices and values

cultural preferences

social issues relevant to the specific group

health issues relevant to the specific group

relevant networks, people and stakeholders

specific communication protocols and practices

strength, talents and abilities of the community

impact of community values and structures on individuals

culture and diversity

family and power

deviance

identity theories


Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. Where simulation is used, it must reflect real working conditions by modelling industry operating conditions and contingencies, as well as, using suitable facilities, equipment and resources.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.


Foundation Skills

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.