Application
This unit describes the skills and knowledge required to work with individuals, groups and the community to identify issues and develop cooperative processes to facilitate change.
This unit applies to workers in both health and community sectors and/or a community development work context. Workers at this level will be part of a professional team and have the responsibility of supervision of others.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements define the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Work with individuals and groups to identify issues | 1.1 Use appropriate interpersonal skills with individuals and groups to ensure that their story is heard and understood and to test that there is common understanding 1.2 Respond to individual and group concerns in a manner which shows respect and a commitment to assist in their resolution 1.3 Proactively provide appropriate referrals to assist in the resolution of issues 1.4 Identify and address barriers to moving private concerns into public action 1.5 Identify individual and community strengths, talents and abilities that can address the community priority |
2. Work with groups to establish cooperative processes | 2.1 Identify relevant models of work that may address group priorities and strengths 2.2 Identify and establish mechanisms and actions to address group priorities and strengths 2.3 Organise a range of opportunities to facilitate community participation 2.4 Establish common goals and coordinate strategies for a cooperative group process 2.5 Engage key stakeholders in planning, implementing and evaluating strategies for community empowerment and action 2.6 Adhere to organisation’s reporting requirements |
3. Support group processes and skills development | 3.1 Identify strengths and assets and access available resources to facilitate successful group and community work strategies and activities 3.2 Participate in facilitation of effective group meetings and enhance outcomes 3.3 Support and maintain group processes to facilitate achievement of identified outcomes by the group 3.4 Monitor effectiveness of group processes and provide information to the group to enable improvement and change |
4. Reflect on practice | 4.1 Reflect on own practice 4.2 Regularly participate in a review mechanism as a commitment to upgrading skills and knowledge 4.3 Work with the group to regularly undertake review mechanisms 4.4 Work with the group to reflect on group practice and processes |
Foundation Skills
The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance. |
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency. |