Promote community awareness of domestic and family violence


This unit describes the knowledge and skills required to identify gaps in existing information, services and resources and to promote community awareness of domestic and family violence issues to support prevention.

This unit applies to workers in a range of community service contexts. These workers may not be specialised family violence workers.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify information, resource and service requirements

1.1 Identify and review domestic violence information, resources and services available in the community

1.2 Review relevance of existing community activities and materials based on changing community needs and organisation philosophy

1.3 Identify gaps and inadequacies in existing information, resources and services

1.4 Complete research to ensure that information reflects the underpinning values and philosophies of domestic violence including a domestic violence prevention focus

2. Support community participation

2.1 Support community participation in activities that promote and prevent domestic and family violence

2.2 Use interpersonal and networkingskills to enlist support from key people and groups influencing community values

2.3 Provide opportunities for key people and groups to participate in designing and evaluating programs, policies and strategies to address changing needs

2.4 Undertake collaborative planning to develop and document policies and strategies that address identified community needs

3. Promote domestic violence awareness

3.1 Identify and use opportunities to formally and informally communicate and promote awareness of domestic violence

3.2 Promote service delivery and activities in a way that facilitates understanding and gains support

3.3 Implement strategies to address identified gaps and inadequacies in information, resources and services

3.4 Identify opportunities for community education, and clarify and evaluate with key people and groups

3.5 Evaluate and discuss community activities with key people and groups to determine future directions

Evidence of Performance

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

developed at least 1 program to promote community awareness of domestic and family violence including using communication methods suited to the specific community:

identified and documented specific needs

collaborated with at least 3 internal/external colleagues and community members

created a project plan that provides details of:


timelines and responsibilities

resource requirements

communication requirements.

Evidence of Knowledge

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations (national and state/territory) for domestic and family violence, and how these are applied in organisations and individual practice:

codes of conduct

copyright and intellectual property


duty of care

human rights

privacy, confidentiality and disclosure

rights and responsibilities of:

workers and employers

individuals, families, the community and society to minimise or prevent domestic violence

work role boundaries – responsibilities and limitations

general principles and practices of community development, education and consciousness raising

domestic violence and its context, including:

social, historical, political and economic context of domestic violence, including types and nature of domestic violence, power and gender issues, child abuse and associated criminal issues

prevalence of myths, unhelpful beliefs, attitudes and practices in the broader society regarding domestic violence and their effects on individuals’ rights to safety and autonomy

underpinning values and philosophies relating to domestic violence, including:

all individuals have the right to be free from violence

the community has a responsibility to work toward the prevention of domestic violence and to demonstrate the unacceptability of all forms of domestic violence

all forms of domestic violence are unacceptable in any group, culture or creed

those who use violence should take responsibility for their behaviour and have access to programs to assist them change their behaviour to ensure the safety of their family

domestic violence is widespread and complex

domestic violence impacts on the physical, emotional, social, and financial well-being and safety of individuals in families

domestic violence and abuse has devastating effects on family members and results in significant social and economic costs to the community

cultural and language groups represented within the local/regional community, and a respect for their values and beliefs

impacts of cultural, sub-cultural, social, sexual identity, religious, gender, age, disability, language issues, etc. on attitudes towards domestic violence

key people and groups within the community who are able to influence community values

current theory and research knowledge in the domestic violence area

processes used to formally and informally communicate the domestic violence prevention needs of the community

organisation current domestic violence activities, programs and services

current organisation procedures, protocols and practice for promotion of services

program planning techniques.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

current information about domestic and family violence

organisation policies and procedures

modelling of industry operating conditions, including:

scenarios that involve interactions with other people.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Foundation Skills

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.