ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Undertake peer worker planning and recruitment

1.1 Identify and assess mental health peer participation requirements in collaboration with consumer and carer leaders

1.2 Plan processes and recruitment strategies that align with national policy and recommendations of the consumers and carers in service delivery

1.3 Develop job specifications and position responsibilities in collaboration with consumer and carer leaders

1.4 Determine and address reasonable adjustment needs in all aspects of recruitment and employment

1.5 Recruit peer workers using timely and appropriate processes and providing all relevant documentation required by the organisation

1.6 Provide relevant induction, orientation and training plans for new peer workers

1.7 Establish a work plan in consultation with the peer worker

1.8 Promote positive inclusion of peer workers within the organisation

2. Support peer work

2.1 Create work practices that optimise the intended objectives, values and ethics of mental health peer work

2.2 Define, agree and communicate peer worker roles, responsibilities

2.3 Develop work practices that are equitable for peer workers, including the same access to resources and work related facilities and opportunities as other workers

2.4 Provide peer workers with appropriate access to supervision, mentoring and debriefing by experienced peer workers and other people best able to satisfy their agreed work and development needs

2.5 Provide opportunities for peer workers to operate in leadership and management roles according to their skills

2.6 Ensure that peer workers are supported and have access to peer mentoring and peer networking opportunities on an ongoing basis

2.7 Put in place mechanisms to continually evaluate support strategies and ongoing skills development available to peer worker

2.8 Ensure peer work plans and organisation policy are consistent with peer worker frameworks and principles

2.9 Identify and address risks and evidence of role strain, role conflict and role confusion in relation to peer worker role

2.10 Recognise performance achievement and encourage self-assessment and reflective practice

3. Promote and support the inclusion of peer workers in the workplace

3.1 Promote the value of peer work to all staff

3.2 Identify and manage service culture issues and procedures that are barriers to effective peer work

3.3 Consult with peer leaders in the development and delivery of staff training

3.4 Provide support and training about peer work to staff in-order to clarify role delineation and minimise the risk of role strain, role conflict and role confusion

3.5 Encourage all staff to attend consumer and carer events

4. Promote and champion peer work

4.1 Develop, document, manage and review policies and procedures to support the delivery and promotion of peer work within the organisation

4.2 Advocate with peer workers within the organisation and sector

4.3 Ensure peer worker participation in all relevant planning, implementation, education and evaluation activities, both within the organisation and sector

4.4 Ensure information about peer work programs appear in organisation brochures, promotional materials and annual reports

4.5 Seek or allocate funding for peer worker driven resource and program development and other initiatives

4.6 Maintain current knowledge of peer work developments and innovations

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency