Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Evaluate requirements of ethical conduct.

1.1.

Organisational or industry codes of practice are accessed, professional responsibility to uphold community and public interest is reviewed, and implications for work practice are considered.

1.2.

Internal processes for ensuring that conflicts of interest are identified, reported and avoided are evaluated and recorded.

1.3.

Own understanding of appropriate and ethical business dealings is reviewed.

1.4.

Own professional capacity and competency to perform work to be undertaken are reviewed.

1.5.

Strategies are planned and put in place to ensure professional competency is maintained and upgraded to meet required professional work standards.

2.

Evaluate operational risks to the organisation.

2.1.

Scope and range of risks that may threaten the standing and operation of the organisation are identified.

2.2.

Organisational business planning tools and work procedures are evaluated to identify points of potential risks.

2.3.

Regulatory and licensing requirements underpinning building surveying conduct are accessed and applied to the review of organisational practices and policies.

3.

Lead organisational performance in managing risk and ethical practice.

3.1.

Organisational practices and policies for ensuring quality control of work and protection of client rights are reviewed and evaluated.

3.2.

Review of staff education and training levels relevant to the work undertaken is conducted.

3.3.

Organisational practices and policies are tested to ensure they support ethical conduct.

3.4.

Organisational practices and policies that evaluate, monitor and report on risks are tested and reviewed.

4.

Conduct project-based risk assessment.

4.1.

Range and nature of the services required by the client are determined and details of the service levels to be provided are specified in order to scope exposure to risk.

4.2.

Capacity of internal and external personnel to meet organisational and regulatory standards is assessed.

4.3.

Regulatory requirements and standards applicable to the work are determined and implementation is monitored.

4.4.

Insurance requirements are determined and steps taken to ensure appropriate cover is in place.

4.5.

Risk assessment is documented to identify potential risks and confirm the risk mitigation and management strategies that will be used.

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.

Skill

Performance feature

Learning skills to:

employ systematic approaches to managing risks and ensuring compliance, recognising the need for flexibility to cover contingencies

identify risk management and compliance issues and use formal techniques to develop solutions that mitigate risk and ensure compliance.

Numeracy skills to:

critically review risks and their impact on project design, costing and viability

extract and analyse a range of mathematical information contained in complex texts related to the construction industry and gather additional mathematical information from other sources.

Oral communication skills to:

determine client requirements regarding nature and scope of advice sought, through open-ended questioning, active listening, paraphrasing and summarising

understand and use specialised vocabulary when evaluating and reporting on risk.

Reading skills to:

use structures, layout, features and conventions of complex legal and regulatory texts to assist in locating specific information.

Writing skills to:

prepare and communicate reports and assessments

integrate information relating to organisational risks from a range of sources into emails, letters and reports to clients and specialist construction industry personnel.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Ethical business dealings must include:

acting impartially

dealing fairly with subcontractors and related professionals

ensuring privacy of client information and transactions, within legal framework

not engaging in unethical conduct

supporting transparency of costing information and work processes, including timelines for completion of work.

Scope and range of risks must include:

legal action from dissatisfied client

non-compliance with building surveying licensing requirements

non-compliance with statutory and planning requirements

poor or unethical business practices

poor work planning

staff without appropriate skills or knowledge to undertake delegated role

unrealistic client expectations of services to be performed.