Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Respond to client inquiry regarding access audit of transport conveyance and boarding device.

1.1.

Client requesting access audit of transport conveyance and boarding device is identified and their authority to act is established according to organisational requirements.

1.2.

Client requirements are discussed, clarified and confirmed according to organisational requirements.

1.3.

Own competence and organisational capability to respond to client needs are determined and assessed.

1.4.

Client brief for audit and authority to proceed are negotiated with client and documented according to organisational requirements.

1.5.

Contractual arrangements for audit are negotiated, confirmed, documented and stored according to client, organisational and legislative requirements.

2.

Prepare for access audit.

2.1.

Copies of documentation required for audit are obtained.

2.2.

Transport conveyance access arrangements are negotiated and contact person is identified according to client and organisational requirements.

2.3.

Access audit checklist suited to scale of task and transport conveyance is prepared.

2.4.

Required audit personnel are sourced and briefed.

2.5.

Required tools and equipment are identified, sourced and checked for serviceability in line with manufacturer specifications.

3.

Conduct access audit.

3.1.

Transport conveyance and boarding device are accessed according to agreed access arrangements and following work health and safety (WHS) procedures.

3.2.

Extent to which boarding device provides access for people with disabilities and complies with access requirements of transport legislation and regulationsis determined using access audit checklist criteria.

3.3.

Extent to which fitout required to be accessible, and paths of travel to and within all spaces of transport conveyance, comply with access requirements of transport legislation and regulations is determined using access audit checklist criteria.

3.4.

Aspects of transport conveyance and boarding device that do not meet minimum requirements of audit checklist or comply with access requirements of transport legislation and regulations are determined.

3.5.

Strategies that address areas of access non-compliance are developed, including strategies for alternative means of providing full access for users.

4.

Finalise access audit report.

4.1.

Draft access audit report for client that satisfies contractual arrangements is prepared according to organisational requirements.

4.2.

Feedback on draft report is sought and incorporated according to organisational requirements, and report is completed.

4.3.

Access audit report and associated documentation are forwarded to client according to organisational requirements and contractual arrangements.

4.4.

Audit report follow-up with client is provided as required and according to organisational requirements and contractual arrangements.

4.5.

Copy of access audit report and associated documentation is retained according to organisational and legislative requirements.

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.

Skill

Performance feature

Learning skills to:

maintain knowledge of current codes, standards, regulations, practices and industry updates relating to transport conveyance and boarding device access matters.

Numeracy skills to:

interpret and use ratios and scales to analyse design and dimensions of transport conveyances and boarding devices against access requirements and provision.

Oral communication skills to:

facilitate discussion with clients to explore audit needs and proposed audit recommendations, demonstrating:

command of language to convey information relating to the provision of access in a clear and accessible manner

communication techniques suited to individual clients and required to clarify and elicit information

convey knowledge and ideas through oral and visual means.

Reading skills to:

read a range of complex texts and extract information relating to access requirements and specific transport conveyance audits

identify and assess information in complex text, plans and designs, diagrams, graphs and charts to track compliance of transport conveyance with accessibility requirements

interpret transport industry terminology.

Writing skills to:

write plain English audit reports that meet client requirements and detail accessibility audit outcomes that:

are based on consultation with stakeholders and a detailed analysis of physical characteristics impacting on access to transport conveyances and boarding devices

represent and convey the needs of diverse disabilities and impairments.

Digital literacy skills to:

apply information technology and computer skills when accessing and preparing audit support documentation and reports.

Initiative and enterprise skills to:

use opportunities to facilitate change for greater disability access.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Transport conveyancesprovide a public transport service and must include at least two of the following:

aircraft

buses and coaches

ferries

taxis

trains, trams, light rail, monorails and rack railways

other rolling stock, vehicle or vessel classified as public transport.

Boarding device must include at least two of the following:

aerobridge

bus ramp

taxi ramp

taxi hoist

water craft gangway.

Documentation required for audit must include:

manufacturer specifications relating to audit tools and equipment

plans of transport conveyance to be audited.

Transport conveyance access arrangements must include:

access and egress points

keys, passes and security clearances

timing of access

WHS requirements, including required personal protective equipment (PPE).

Access audit checklist must include:

access audit report form

transport conveyance and boarding device identification and data sheet

minimum requirements summary sheets for spaces and special areas for:

accessible paths of travel within conveyance

allocated spaces

boarding device

entrances to conveyance

manoeuvring areas

passenger set-down zones

public address system

security alarm pads and emergency notification devices

signage

tactile ground surface indicators

toilets

technical requirements for access audit forms additional to above minimum requirements:

allocated spaces

doors and doorways

fare payment and ticket validation systems

lifts and platform lifts

ramps

stairs.

Required audit personnelmust include at least one of the following:

identified audit contact

state or territory transport authority

transport service provider

transport service operator.

Transport legislation and regulations must include:

Australian standards relating to transport conveyance accessibility, including AS 1428 Design for access and mobility

DDA

DDA Transport Standards

local government transport regulations

state and territory transport legislation.

Access audit reportmust include:

advice on compliance with existing legislation and usability by people with disabilities

description of accessibility

where required by client brief, recommendations for corrective action.