CPPCLO2019A
Sort and remove waste and recyclable materials

This unit of competency specifies the outcomes required to remove waste from an area that is being cleaned and transfer it to a waste disposal point, usually specified by the client. Waste collection is usually conducted on a daily basis as part of a regular cleaning routine.The unit requires the ability to assess the extent and types of waste through understanding client requirements and applying company policies and procedures. Selecting the appropriate equipment, chemicals and methods is essential to performing the task safely and efficiently. It is very important to pay careful attention to health and safety issues affecting both the cleaner and the general public.

Application

This unit of competency supports employees without managerial or supervisory responsibilities. Performance would usually be carried out under routine supervision and within company guidelines.


Prerequisites

Not applicable.


Elements and Performance Criteria

1

Assess waste to be removed.

1.1

Waste and recyclable materials are assessed, work order is reviewed according to company requirements, and issues are clarified with appropriate persons.

1.2

Hazards are identified and risks controlled in work site according to company, legislative, and occupational health and safety (OHS) requirements.

1.3

Waste and recyclable types to be collected are identified by observation according to work order and company requirements.

2

Select equipment and chemicals.

2.1

Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and OHS and company requirements.

2.2

Equipment and chemicals are selected for work order according to OHS and company requirements.

2.3

Operational effectiveness of equipment is checked according to manufacturer specifications and company requirements.

2.4

Equipment is adjusted to suit operator’s requirements according to manufacturer specifications and OHS requirements.

2.5

Chemicals are prepared according to manufacturer specifications, and OHS and company requirements.

3

Transfer waste to waste carrier.

3.1

Waste is transferred to waste carrier according to work order, and OHS and company requirements.

3.2

Rubbish bins and surrounds are spot cleaned according to work order and company requirements.

3.3

Soiled rubbish bin liners are replaced according to work order, and OHS and company requirements.

3.4

Work restrictions affecting the completion of work order are identified and appropriate persons are promptly notified.

4

Deliver waste to disposal unit.

4.1

Waste is promptly removed from site according to work order, and OHS and company requirements.

4.2

Waste is transported to disposal unit by shortest practical and safest route according to work order, and OHS and company requirements.

5

Sort and deliver recyclable materials.

5.1

Recyclable materials are identified, separated and sorted according to work order, and OHS and company requirements.

5.2

Recyclable materials are moved safely and according to work orders to recycling collection units used for each type of material.

5.3

Recycling containers and surrounds are spot cleaned according to work order, and OHS and company requirements.

5.4

Recycling containers are checked and replaced in designated locations, with signage indicating use.

5.5

Records of recyclable materials that have been sorted and transferred are made according to work orders.

6

Clean and safety check equipment, and store equipment and chemicals.

6.1

Cleaning techniques are used to clean equipment and PPE according to manufacturer specifications and OHS, company and environmental requirements.

6.2

Equipment and PPE are safety checked according to manufacturer specifications and OHS requirements, and required maintenance is recorded according to company requirements.

6.3

Equipment and PPE are stored and maintained to allow ready access according to manufacturer specifications, and OHS and company requirements.

6.4

Chemicals are stored according to manufacturer specifications, and OHS and company requirements.

Required Skills

Required skills

customer service skills to:

establish rapport with clients

gain clients’ trust

identify client expectations

interpersonal skills to relate to people from a range of backgrounds

language, literacy and numeracy skills to:

communicate clearly and concisely verbally and in writing

perform mathematical calculations required for diluting and mixing chemicals as specified on product labels

read and interpret directions and safety instructions, including:

chemical labels

equipment manuals

material safety data sheets (MSDS)

work orders

request advice or further information

seek and receive feedback

source, organise and record information

observation skills to:

identify waste types

identify hazards

planning and organising skills to sort and deliver recyclable materials

problem-solving skills to manage contingencies

skills to work safely when:

controlling risks

damp wiping and spot cleaning

handling and disposing of contaminated and toxic waste

selecting, handling and disposing of chemicals

self-management skills to work alone and in a team

Required knowledge

cleaning chemicals and equipment for required cleaning

company management structure and procedures, including:

biological and viral control

emergency response and evacuation procedures

environmental protection procedures

first aid procedures

injury, dangerous occurrence and incident reporting

OHS procedures

quality systems

legislation, regulations, codes of practice and industry advisory standards that apply to sorting and removing waste and recyclable materials, including OHS legislation

routes of entry and potential symptoms of exposure to chemicals

safe work practices for using:

chemicals

equipment, including PPE

waste transfer procedures, including:

location of disposal units

location of waste pick-up equipment

types of waste handling equipment

types of waste storage receptacles and the selection and use of liners

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by observing practical demonstrations of removing waste involving at least two different work site environments.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.

In particular the person should demonstrate the ability to:

identify hazards and risks associated with handling waste

identify waste types

comply with company and legislative requirements

use safe and efficient cleaning methods

use safe and efficient waste removal methods

select cleaning equipment and chemicals

achieve outcomes in relation to client work order and company requirements.

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an off-site context. It is to comply with relevant regulatory or Australian standards’ requirements.

Resource implications for assessment include access to:

suitable venue

suitable equipment and chemicals

PPE

equipment operating manuals and MSDS

work order instructions, work plans and schedules

assessment instruments, including personal planner and assessment record book.

Method of assessment

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.

This unit could be assessed on its own or in combination with other units relevant to the job function, such as:

CPPCLO2001A Maintain hard floor surfaces

CPPCLO2004A Maintain carpeted floors

CPPCLO2015A Maintain furniture, fittings and room dressing

CPPCLO2017A Clean wet areas.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Waste may be either solid or liquid and include:

chemical and metal, such as:

computing consumables

photocopying consumables

printing consumables

contaminated and hazardous biological, such as:

blood and other human waste

cytotoxic waste

soiled and disposable linen

syringes and needles

general waste, such as:

drinks

foodstuffs.

Recyclable materials will be determined by company policy and client requirements and may include:

packaging materials

paper

cardboard

food stuffs

plastics

glass

metals, such as aluminium

other items that are designated for re-use, such as toner cartridges.

Work order information may include:

access to work site, including:

access and egress points

timing of access

budget allocations

completion times and dates

human resource requirements to complete the work tasks

job requirements and tasks

legislative and local government requirements

OHS requirements and emergency response procedures

requirements for working in isolated and remote locations

resource requirements, such as equipment and materials

specific client requirements, such as:

dress and presentation requirements

relationships with other activities

use of signage and barriers

work schedules

work site contact persons

work site requirements for specific industries, such as:

hospitals and medical centres

nursing homes

retail food courts

schools

tourism and hospitality.

Company requirements may include:

business and performance plans

client communication procedures

client confidentiality procedures

client service standards

communication channels and reporting procedures

company goals, objectives, plans, systems and processes

company issued identification badges, cards or passes

company policies and procedures, including:

access and equity policy, principles and practice

OHS policies and procedures, including control procedures

maintenance procedures for equipment and PPE

those relating to own role, responsibility and delegation

work site access security clearance procedures

company service standards

dress and presentation requirements

duty of care, code of conduct, and code of ethics

emergency response and evacuation procedures

employer and employee rights and responsibilities

environmental protection procedures

personnel practices and guidelines

quality and continuous improvement processes and standards

records and information systems and processes

training materials (induction, refresher and new skills)

using contractors.

Appropriate persons may include:

clients

colleagues

managers

persons in control of work sites

supervisors.

Hazards may include:

allergic reactions to chemicals or equipment, including latex allergies

biological and animal waste

bites and stings

blood and blood-stained products

confined or restricted spaces

contaminated clothing, materials or equipment

damaged or inappropriate equipment

dust and fibres

electrical hazards arising from:

cables

electrical fittings:

switches

lights

untested electrical equipment

fatigue

fire

gas

heights

inadequate lighting and ventilation

infectious and zoonotic diseases, such as:

Q fever

scabies

mobile equipment and vehicle hazards around plant and vehicles

moving or unguarded parts of any equipment used in the removal, transfer and transport of waste and recyclable materials

noise

occupational violence and bullying

poor personal hygiene practices

spill, splash and spray

release of substances with negative environmental impact

synergistic chemical reactions, such as:

hazardous incompatibility

reactivity

syringes or other sharps

temperature extremes

ultraviolet light

unsafe manual-handling techniques, including awkward and repetitive postures

unsafe underfoot conditions, such as slippery, uneven and rough surfaces

work in unfamiliar isolated or remote environments.

Legislative requirements may include:

Australian standards, quality assurance and certification requirements

award and enterprise agreements

industry advisory standards and codes, such as:

building codes

dangerous goods codes

relevant commonwealth, state and territory legislation and local government regulations affecting company operation, including:

anti-discrimination and diversity policies

chemical controls

chemical registers and manifests

consumer protection

energy conservation

environmental protection

equal employment opportunity

freedom of information

industrial equipment certificates of competency or licences

industrial relations

OHS Acts and regulations

privacy

public health

trade practices

water conservation

workplace consultative arrangements.

Occupational health and safety (also known as workplace health and safety) requirements may relate to:

allergic reactions, such as contact dermatitis

communication devices for remote and isolated locations, such as:

mobile phone

two-way radio

dermatoxicological control and prevention measures

emergency procedures for eye and skin contact, and inhalation and ingestion of toxic substances

hazard identification and risk assessment mechanisms

health surveillance and monitoring, such as regular blood testing

hierarchy of hazard control procedures

maintaining clear access

national and industry standards and codes of practice

OHS control procedures, such as:

health and safety plans

job plans

job safety analyses

risk assessments

safe operating practices and procedures

safe system of work statements

safe work instructions

work method statements

reporting injury and dangerous occurrences

routes of entry and potential symptoms of exposure to chemicals

safe work practices for equipment, PPE and chemical storage, including interpretation of:

MSDS

hazardous substance information, such as long latency periods

safety training, induction and refresher training

selection and use of PPE and clothing appropriate to the hazard

ultraviolet light

up-to-date electrical test and tag compliance

use of chemicals according to MSDS

use of residual current devices

use, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals.

Personal protective equipment may include:

ear muffs and plugs

gloves, such as non-permeable

goggles

high-visibility vests and clothing

overalls and other protective clothing

respirators

safety glasses

safety shoes

splash-proof face masks

sun protection

tongs

ultraviolet protection

wet-work clothing.

Manufacturer specifications may include:

equipment operating manuals

instructional guides

MSDS

other resources supplied by the manufacturer, such as:

laminated cards

notices

wall posters

product labels

safety instructions pre-printed on equipment.

Equipment may include:

bin liners

cleaning cloths

damp wiping kits

long-handled dustpans and brooms

nylon pads

pick-up trolleys

scrubbing brushes

spray bottles

wheelie bins (mobile garbage bins).

Chemicals may include:

acid cleaners

alkaline cleaners

low environmental-impact chemicals

neutral cleaners

solvent cleaners.

Waste carriers may include:

garbage bags

sharps containers

trolleys

wheelie bins.

Rubbish bins may include:

bio-hazard bags and bins

contaminated waste bins

general purpose bins

needle hazard disposal units

radioactive waste bins

recycle bins

rest room bins

wet rubbish bins.

Work restrictions may include:

amount of cleaning anticipated

client activity

employee level of literacy and communication skills

faulty or inappropriate equipment

site accessibility

site hazards

skills of work unit or team

staffing resources

time limitations.

Disposal units may include:

compactors

dumpmasters

large waste bins

open trucks

wheelie bins.

Cleaning techniques may include:

external cleaning, such as waste disposal units

full cleaning

spot cleaning

sweeping.

Environmental requirements may include:

clean-up, containment and isolation

company policies and guidelines

emergency chemical spill control measures

environmental protection agency and requirements of government departments, such as:

agriculture

emergency services

hazardous materials handling

local government regulations and by-laws

low-energy cleaning methods

low environmental-impact chemicals

low-moisture cleaning methods

low water-use equipment and water-efficient cleaning methods

non-chemical cleaning methods.


Sectors

Cleaning operations


Employability Skills

This unit contains employability skills.


Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.