This unit of competency supports the work of those involved in setting up a system of asset control for all property assets.

Nil

ELEMENT

PERFORMANCE CRITERIA

1Determine system requirements.

1.1 System requirements are determined according to business and operational plans and organisational requirements.

1.2 Opportunities are given to relevant people to contribute to identification of system requirements.

1.3 Recommendations on system requirements are presented in required format, style and structure using relevant business equipment and technology.

1.4 Appropriate interpersonal techniques are used to obtain information from relevant people according to organisational requirements.

2Classify assets.

2.1 Assets are identified and classified according to organisational procedures.

2.2 Assets are recorded according to Australian accounting standards and legislative requirements.

2.3 Level of security and disclosure of financial statements are determined according to organisational requirements.

2.4 Reliable processes for classifying and recording assets are used according to organisational requirements, making efficient use of business technology and available time and resources.

3Monitor and report on systems.

3.1 System effectiveness is monitored and evaluated to ensure it meets organisational and system requirements.

3.2 Feedback from client and colleagues is used to identify and develop improved systems.

3.3 Existing technology is assessed against newly available technology to determine needs and priorities.

3.4 Asset information is securely maintained with due regard to client confidentiality according to organisational and legislative requirements.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

analytical skills to analyse property asset records and classify assets

computing skills to access the internet and web pages, prepare and complete online forms, lodge electronic documents and search online databases

interpersonal skills to liaise with relevant people to obtain asset information and to relate to people from a range of social, cultural and ethnic backgrounds and varying physical and mental abilities

literacy skills to access and understand a variety of information and interpret property asset records

organisational skills to maintain records and databases and to use organisational asset systems

problem solving skills to solve routine database problems and source additional information

technology skills to use software packages to classify, record and monitor assets and to select and use technology appropriate to the task.

Required knowledge and understanding:

company record-keeping policies and procedures

limitations of work role, responsibility and professional abilities

OHS issues and requirements

relevant financial record-keeping standards, practice and codes

relevant asset financial record-keeping manuals

relevant Australian standards and legislation, including Australian accounting standards

relevant federal and state or territory legislation and local government regulations related to:

anti-discrimination

consumer protection

environmental issues

equal employment opportunity (EEO)

financial probity

franchise and business structures

industrial relations

OHS

privacy

property sales, leasing and management.

Overview of assessment

This unit of competency could be assessed through practical demonstration of setting up a system of asset control that applies to all property assets. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

determining asset system requirements through consultation and analysis of business and operational plans

classifying and recording assets using Australian accounting standards

knowledge of organisation's practices, ethical standards and legislative requirements associated with setting up a system of asset control that applies to all property assets

monitoring and improving systems using existing technology and obtaining feedback.

Context of and specific resources for assessment

Resource implications for assessment include:

access to suitable simulated or real opportunities and resources to demonstrate competence

assessment instruments that may include personal planner and assessment record book

access to a registered provider of assessment services.

Where applicable, physical resources should include equipment modified for people with disabilities.

Access must be provided to appropriate learning and/or assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.

Validity and sufficiency of evidence require that:

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.

Systems may be:

computer-based

manual.

Organisational requirements may be outlined and reflected in:

access and equity principles and practice guidelines

business and performance plans

complaint and dispute resolution procedures

goals, objectives, plans, systems and processes

legal and ethical requirements and codes of practice

mission statements and strategic plans

OHS policies, procedures and programs

policies and procedures in relation to client service

quality and continuous improvement processes and standards

quality assurance and procedure manuals.

Relevant people may include:

clients

colleagues

legal representatives

members of industry associations

supervisors

valuers.

Business equipment and technology may include:

computers

data storage devices

email

facsimile machines

internet, extranet and intranet

photocopiers

printers

scanners

software applications, such as databases and word applications.

Interpersonal techniques may include:

active listening

consultation methods

interpreting non-verbal and verbal messages

questioning to clarify and confirm understanding

seeking feedback

using language and concepts appropriate to cultural differences.

Assets may include:

buildings

business and marketing contracts

equipment

furniture

goodwill

land

property

vehicles.

Legislative requirements may be outlined and reflected in:

Australian standards, and quality assurance and certification requirements

award and enterprise agreements

consumer protection

freedom of information

home building requirements

privacy requirements

public health

relevant federal, and state or territory legislation that affects organisational operation, including:

anti-discrimination and diversity

environmental issues

EEO

industrial relations

OHS

relevant industry codes of practice

strata, community and company titles

tenancy agreements

trade practices laws and guidelines.

Feedback may be obtained from:

clients and colleagues

documentation and reports

quality assurance data

questionnaires

regular meetings.

Asset information may relate to:

historical data

insurance

key personnel

lines of responsibility

maintenance schedules

operating environment of organisation, including financial markets, competitors, core business activities, functions and stakeholders

property management reports

register of assets

reports and relevant documentation

residual life of assets.

Clients may include:

agents

company or business enterprises

fund managers

government agencies

insurers

internal and external property groups

legal advisers

private investors

project managers

property agents

property owners

risk assessors.

Unit sector

Property development, sales and management

Property operations and development

The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements.