CPPHSA4010
Estimate the cost of home sustainability measures


Application

This unit of competency specifies the outcomes required to provide residents with an estimate of the costs of implementing the home sustainability measures identified through a home sustainability assessment.

The unit supports home sustainability assessors engaged in estimating the cost of home sustainability measures.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Identify client requirements.

1.1.

Measures for improving sustainability of residence are identified through a home sustainability assessment and/or analysis of written report of an assessment undertaken by an accredited assessor.

1.2.

Effective communication strategies are used in establishing rapport with client and in responding to client questions and concerns.

1.3.

Details and specifications of recommended home sustainability measures are identified and confirmed with resident.

1.4.

Estimated cost of home sustainability products and services and limitations of cost estimates are explained to client.

2.

Gather information on home sustainability products and services.

2.1.

Cost and other information on home sustainability products and services are researched to prepare cost estimate.

2.2.

Information on rebates and other forms of assistance available for particular home sustainability products and services is researched and obtained.

2.3.

Potential suppliers of home sustainability products and services are identified.

2.4.

Costs for the supply and, where appropriate, installation of home sustainability products and services are obtained from a range of suppliers.

2.5.

Information on availability and likely supply time of home sustainability products and services is obtained from a range of suppliers.

2.6.

Ethical practices are observed in identifying suppliers and gathering product and service information.

2.7.

Details of information obtained on home sustainability products and service are maintained and securely stored.

3.

Prepare and present estimate to client.

3.1.

Cost range for supply and, where required, installation of home sustainability products and services is confirmed based on information gathered from relevant sources.

3.2.

Estimated cost range of home sustainability products and services is determined and documented.

3.3.

Factors that may influence estimated cost range of home sustainability products and services are identified and documented.

3.4.

Details of potential suppliers of home sustainability products and services are documented.

3.5.

Estimated cost range of home sustainability measures is presented and explained to client.

3.6.

Client is given opportunity to evaluate estimated cost range of home sustainability measures.

3.7.

Client questions are answered fully and honestly.

Evidence of Performance

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also prepare a written estimate of the cost range of implementing the home sustainability measures identified through a home sustainability assessment of one residential building.

In doing the above, the person must:

gather information on a range of home sustainability products and services and assess their relative benefits

present and explain the estimated cost range of home sustainability measures to the client

apply knowledge of the procedure for estimating the cost range of implementing home sustainability measures.


Evidence of Knowledge

A person demonstrating competency in this unit must demonstrate knowledge of:

factors involved in estimating costs of home sustainability products and services:

cost range

ethical practices in identifying suppliers and product and service information

limitations

procedure for preparing cost estimates

product and service specifications

reasons for factoring in inclusions, exclusions and limitations

required information

sources of information

home sustainability products and services:

rebates and other forms of assistance

sources of information on home sustainability products and services

types, cost and features:

energy

thermal performance

waste

water

relevant commonwealth, state or territory, and local government legislation and regulations relating to:

consumer protection and trade practices

home sustainability assessment

privacy

work health and safety (WHS).


Assessment Conditions

The following must be present and available to learners during assessment activities:

equipment:

computer system with internet access and printer to research on information on features, price and availability of home sustainability products and services

materials:

relevant codes, standards and regulations relating to home sustainability products and services

supplier information on home sustainability products and services

workplace policies and procedures for estimating cost of home sustainability products and services

relationships with team members and supervisor:

assessment activities are performed on an individual basis under general supervision.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.


Foundation Skills

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.

Skill

Performance feature

Numeracy skills to:

calculate and interpret data on the supply and installation costs of home sustainability measures

assess relative costs of products and services offered by different suppliers.

Oral communication skills to:

ask questions to clarify customer requirements.

Reading skills to:

identify and interpret documents and information on the costs and features of home sustainability products and services.

Technology skills to:

use general purpose software and access online catalogues.

Writing skills to:

prepare written estimates

write formal and informal letters.

Self-management skills to:

interact with clients from diverse social, economic and cultural backgrounds.


Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Other information on home sustainability products and services must include at least two of the following:

alternative product or service and its:

benefits

dimensions

energy ratings

energy savings

features

guarantees

life span

reviews

servicing

new technologies

government rebates and assistance programs.


Sectors

Home sustainability assessment