Elements describe the essential outcomes.

Performance criteria describe what needs to be done to demonstrate achievement of the element.

1. Respond to buyer enquiry for purchase of business.

1.1 Respond promptly to buyer enquiries and ascertain their needs and preferences.

1.2 Record details of buyer enquiries and information provided according to agency requirements.

2. Present business to buyer.

2.1 Assess buyer suitability against business listing and vendor instructions.

2.2 Offer information to buyer about listed business to meet their requirements.

2.3 Present features of listed business according to vendor instructions and seek buyer feedback to monitor interest in listing.

2.4 Provide buyer with required information to address issues or concerns associated with business or terms of sale.

3. Assist buyer to make an offer.

3.1 Organise buyer inspection of business premises and financial records while maintaining vendor confidentiality.

3.2 Discuss and confirm inventory and equipment associated with sale, staged purchase and retention arrangements.

3.3 Recommend sources of specialist advice to assist buyer to gain full understanding of purchase and tax implications.

3.4 Maintain communication to support buyer and to encourage an offer to be made.

3.5 Record buyer interactions according to agency requirements.