Elements describe the essential outcomes.

Performance criteria describe what needs to be done to demonstrate achievement of the element.

1. Determine compliance management requirements.

1.1 Identify all jurisdictional legislation, regulations, codes of conduct and ethics to which the agency must comply.

1.2 Analyse and document the requirements for the agency to meet compliance needs.

1.3 Conduct risk analysis for compliance and best practice to determine risk ratings and risk mitigation.

1.4 Determine and plan risk mitigation strategies through development of policies, procedures, work instructions, management and supervisory structures.

2. Develop and risk control strategies that manage compliance.

2.1 Develop strategies and associated policies, procedures and structures to support agency compliance.

2.2 Develop processes and controls to maintain records that demonstrate compliance and best practice.

2.3 Develop management structure and risk control strategies for monitoring and reviewing all compliance and best practice activities.

3. Manage compliance systems.

3.1 Clearly communicate to staff the best practice requirements for the agency.

3.2 Facilitate continuous monitoring, reviewing and adjustment of agency compliance practices.

3.3 Prepare periodic compliance reports to present a clear overview of compliance and agency best practice.

4. Evaluate compliance systems.

4.1 Analyse and review periodic compliance reports to evaluate agency overall compliance and best practice.

4.2 Use evaluation data to determine, document and implement improvements to improve compliance systems.