Application
This unit specifies the skills and knowledge required to apply legal and procedural regulations to working effectively within a security team.
It requires:
clarifying and applying standard operating procedures, workplace policies, legislative requirements and professional standards to understand and comply with legal rights and responsibilities when performing security work
understanding requirements for recording and presenting evidence in court and securing and preserving incident or crime scenes
working individually and as part of a team to plan, organise and complete work tasks and improve performance.
It applies to people working under general supervision as members of a security team.
This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe what needs to be done to demonstrate achievement of the element. |
1. Confirm and comply with legal and procedural requirements and professional standards. | 1.1 Read work instructions and clarify standard operating procedures and workplace policies governing work tasks. 1.2 Apply policies and procedures to work tasks to comply with legal rights and responsibilities when performing security work. 1.3 Locate and clarify professional standards for security officers to demonstrate compliance in own work performance and conduct with relevant persons. 1.4 Identify requirements for recording and presenting evidence in court and preserving incident or crime scenes. 1.5 Clarify legal and procedural requirements and professional standards with relevant persons. |
2. Plan, organise and complete daily work tasks. | 2.1 Check work instructions and confirm own role, responsibilities, authority and reporting requirements and timeframes. 2.2 Organise equipment and plan work schedule to meet designated timeframes. 2.3 Identify factors that may impede successful completion of work tasks and promptly notify relevant persons. 2.4 Use information technology to organise and complete work tasks. |
3. Participate in team assignments. | 3.1 Read instructions for team assignment and identify own responsibilities. 3.2 Discuss individual and team responsibilities with team members to clarify work objectives and assist in resolving areas of conflict. 3.3 Encourage input of all team members to support decision-making that accounts for individual social and cultural differences. 3.4 Maintain communication with team members during team assignment to share information and respond to instructions and requests for back-up assistance. 3.5 Assist team members to complete individual and team objectives within designated timeframes. |
4. Identify and access opportunities for learning and improvement. | 4.1 Seek feedback on individual and team performance from team members and supervisors, and discuss opportunities to improve future collaborations. 4.2 Seek feedback on own work performance and standards from relevant persons, and identify areas for improvement and learning. 4.3 Identify opportunities for professional development and discuss opportunities with relevant persons. |
Foundation Skills
This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria:
language skills to provide information or advice using approved security industry terminology and call signs
writing skills to:
describe learning and skill development needs
record observations in a clear, succinct, accurate and factual manner
record and maintain learning and skill development information
reading skills to understand and follow:
standard operating procedures and policies that clarify legal rights and responsibilities
industry codes of practice that clarify professional standards and conduct requirements
speaking and listening skills to:
ask questions and listen to answers to gain information or confirm understanding when clarifying legal rights and responsibilities
give clear and accurate instructions and receive feedback from team members
use basic negotiation to resolve conflict when working with team members
communicate with emergency services
numeracy skills to estimate time required to carry out work tasks
problem solving skills to recognise factors that may impede completion of work tasks
self-management skills to plan tasks to meet job requirements
teamwork skills to adjust personal communication styles in response to the opinions, values and needs of others
Sectors
Security operations