Application
This unit of competency specifies the outcomes required to work effectively as a swimming pool and spa technician. It covers the basic entry-level functions that enable compliance with legislative requirements and industry and enterprise ethical standards and codes of conduct. It requires the ability to work independently, identify workplace risks, and be aware of the environmental regulations and employment arrangements that apply to swimming pool and spa technicians.
The unit supports the work of those engaged in servicing domestic, commercial and public swimming pools and spas. It applies to entry-level swimming pool and spa technicians.
No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. | ||
1. | Comply with legislative and regulatory requirements relating to swimming pool and spa servicing. | 1.1. | Legislative and regulatory requirements are identified and applied. |
1.2. | Own understanding of legislative requirements is confirmed with supervisor. | ||
1.3. | Situations requiring specialist advice are identified and assistance is sought as required. | ||
1.4. | Breaches or potential breaches of requirements are reported to supervisor. | ||
2. | Comply with ethical practices and codes of conduct. | 2.1. | Industry, business and association standards, codes of ethics, practice and/or conduct are identified and followed. |
2.2. | Own understanding of ethical and conduct requirements is confirmed with supervisor. | ||
2.3. | Situations requiring specialist advice are identified and assistance is sought as required. | ||
3. | Identify work role and responsibilities. | 3.1. | Own work role and responsibilities are identified and confirmed with supervisor. |
3.2. | Work tasks are identified, scheduled and completed within designated timeframes. | ||
3.3. | Feedback from clients and colleagues is sought relating to own competency and performance, and used to identify areas for improvement. | ||
3.4. | Information regarding learning and professional development is recorded and maintained in line with enterprise requirements. | ||
3.5. | Work completion documentation is prepared and securely maintained. | ||
4. | Identify risks involved in working as a swimming pool and spa technician. | 4.1. | Potential risks are identified and reported. |
4.2. | Workplace policies and procedures for minimising risks are identified and applied. | ||
4.3. | Information is routinely provided to clients on compliance of swimming pool or spa and environs with safety legislation. | ||
4.4. | Limitations in identifying risks are identified and assistance is sought as required. | ||
5. | Identify industry employment requirements. | 5.1. | Industry employment requirements, including competency standards and other relevant benchmarks, are identified and used to establish own continuous professional development needs and priorities. |
5.2. | Employee and employer rights and responsibilities, including remuneration and employment conditions, are accessed. | ||
5.3. | Personal presentation standards are maintained. | ||
Evidence of Performance
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also safely and competently respond to a routine workplace matter relating to each of the following aspects of work in the swimming pool and spa servicing industry:
comply with legislative requirements relating to swimming pool and spa servicing, and confirm own understanding and application
interpret and comply with regulatory, industry, business and enterprise ethical practices and codes of conduct and check own understanding and application of them with relevant persons
identify and report a range of potential risks associated with swimming pool and spa servicing; and apply workplace policies, procedures and strategies to minimise them
interpret and confirm own role and responsibilities
identify and access industry employment requirements, including compliance with enterprise requirements for personal presentation.
Evidence of Knowledge
A person demonstrating competency in this unit must demonstrate knowledge of:
Australian Competition and Consumer Commission product safety guidelines for spas and pools
business policies and procedures relating to:
dealing with grievances
environmental protection
interpersonal conflict
work health and safety (WHS)
personal presentation
remuneration and employment conditions
workplace ethics
customer service principles
industry codes of practice and ethics, including Code of Ethics – Swimming Pool and Spa Association of Australia
legislative requirements relating to servicing swimming pools and spas outlined in:
Australian consumer law
WHS legislation
principles of effective communication
principles of effective teamwork
principles of risk assessment and mitigation
principles of time management.
Assessment Conditions
The following must be present and available to learners during assessment activities:
equipment:
computer system with internet access and printer to access the material specified below
materials:
workplace policies and procedures specified in the knowledge evidence
workplace safety and risk identification procedures
legislation, Australian standards, Australian Competition and Consumer Commission product safety guidelines, and ethical and conduct standards relevant to the swimming pool and spa servicing industry.
Assessment activities are performed on an individual basis under general supervision.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Foundation Skills
This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria. | |
Skill | Performance feature |
Learning skills to: | maintain up-to-date knowledge of ethical and conduct standards for the swimming pool and spa servicing industry identify and use reliable sources of information to confirm details of employment conditions in the swimming pool and spa servicing industry. |
Numeracy skills to: | interpret routine numerical information relating to remuneration and employment conditions in the swimming pool and spa servicing industry. |
Oral communication skills to: | ask questions to clarify procedures for sourcing expert advice and services relating to risk identification in the swimming pool and spa servicing industry. |
Reading skills to: | interpret information on employment conditions in the swimming pool and spa servicing industry. |
Technology skills to: | use business technologies to access information, complete standard forms, lodge electronic documents, and search online databases. |
Self-management skills to: | interact in an ethical manner with clients from diverse social, economic and cultural backgrounds. |
Range Statement
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below. | |
Legislative and regulatory requirements must include: | Australian Competition and Consumer Commission product safety guidelines for spas and pools Australian standards and associated handbooks: AS 1926.1 Swimming pool safety – Safety barriers for swimming pools AS 1926.2 Swimming pool safety – Location of safety barriers for swimming pools AS 1926.3 Swimming pool safety – Water recirculation systems AS 2610.2 Spa pools – Private spas AS 2818 Guide to swimming pool safety AS 3633 Private swimming pools – Water quality AS 3634 Solar heating systems for swimming pools AS 3979 Hydrotherapy pools HB 241 Water Management for Public Swimming Pools and Spas S8.1.12.0203 Safe Work Methods – Pool Chemicals – Safe handling legislative requirements relating to servicing swimming pools and spas outlined in: Australian consumer law work health and safety legislation. |
Sectors
Swimming pools and spas