Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Prepare for work.

1.1.

Applicable provisions of Australian standards, and legislative, manufacturer and enterprise requirements are identified and followed.

1.2.

Work instructions are obtained, reviewed and confirmed.

1.3.

Spa to be serviced or repaired is identified.

1.4.

Service and/or repair requirements of spa are confirmed.

1.5.

Required tools, materials and equipment are selected and checked for correct operation and safety.

1.6.

Potential and existing risks and hazards in the work area are identified and controlled in line with work health and safety (WHS) and enterprise requirements.

1.7.

Sustainability principles and the appropriate selection and use of personal protective equipment (PPE) are applied to work preparation and application.

2.

Service spas.

2.1.

Service and maintenance requirements are identified from manufacturer specifications.

2.2.

Replacement components are checked and fitted in line with manufacturer specifications.

2.3.

Spa is serviced in line with manufacturer instructions.

3.

Troubleshoot faults in spas.

3.1.

Logical processes, including the application of basic principles, system knowledge and experience, are used in conjunction with technical manuals to ensure efficient and accurate troubleshooting of faults.

3.2.

Defects are located and causes of defects are identified and recorded in maintenance documentation, including where required, any other systems disturbed.

3.3.

Specialist advice is obtained, where required and available, to assist with the troubleshooting process.

3.4.

Components are repaired or replaced in line with manufacturer instructions.

3.5.

Repair work is coordinated with relevant licensed personnel as required.

3.6.

Appropriate personnel are sourced to undertake repairs or replacement activities that are outside scope of own expertise, require specialist skills or equipment, or must be performed by licensed personnel.

3.7.

Fault finding and repair or replacement activities are carried out using sustainability practices and without unnecessary waste of materials or damage to equipment and the surrounding environment or services.

3.8.

Spa is commissioned in line with manufacturer specifications.

4.

Complete repair and service activities.

4.1.

Spa is reinstated to operational condition in line with work instructions.

4.2.

Work area is restored to original condition and checked for safety hazards, waste is disposed of, and tools and equipment are cleaned and stored.

4.3.

Malfunctions, faults, wear or damage to spa, environs, tools and equipment are reported for repair or replacement.

4.4.

Notification of work completion is made in line with enterprise procedures.

4.5.

Information is provided to clients on compliance of spa and environs with safety legislation.

4.6.

Relevant documentation is completed and securely maintained.

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.

Skill

Performance feature

Learning skills to:

maintain up-to-date knowledge of requirements and techniques for servicing and repairing spas and spa components.

Numeracy skills to:

interpret routine and non-routine graphical information.

Oral communication skills to:

ask questions to clarify servicing and repair requirements.

Reading skills to:

access technical information in manufacturer manuals on components of spas.

Technology skills to:

use tools and equipment required to service and repair spas.

Writing skills to:

complete routine and non-routine workplace documentation accurately and legibly.

Self-management skills to:

interact in an ethical manner with clients from diverse social, economic and cultural backgrounds.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Service and maintenance requirements must include:

adjustments

cleaning

confirming operation of systems and parts

identifying worn parts

inspecting

programming automated systems

replacing consumable or worn parts

routine repairs

testing

treating water in indoor and outdoor settings.

Troubleshooting must include:

identifying standard faults using relevant manuals and specifications

identifying from first principles faults beyond available maintenance data for spa

fault finding during scheduled or unscheduled maintenance activities

individual activities or troubleshooting tasks performed during the supervision of other personnel.

individual activities or troubleshooting tasks performed during the supervision of other personnel.