1

Identify regulatory requirements.

1.1

Current, comprehensive information on legislative and regulatory requirements applicable to swimming pool and spa servicing is accessed.

1.2

Legislative and regulatory requirements are clarified and confirmed with relevant personnel to ensure accuracy and consistency of interpretation and application.

2

Monitor personal awareness of regulatory requirements.

2.1

Work duties and responsibilities are performed in line with legislative, regulatory and enterprise requirements.

2.2

Personal performance is evaluated and feedback is sought from others to ensure compliance with legislative, regulatory and enterprise requirements.

2.3

Process for monitoring changes to legislative and regulatory requirements that impact on own job role and workplace is identified and maintained in line with enterprise policy and procedures.

3

Respond to incidents of non-compliance with regulatory requirements.

3.1

Breaches of regulatory framework are handled in line with enterprise policy and procedures.

3.2

Inadequacies in workplace procedures that may contribute to non-compliance with regulatory framework are handled in line with enterprise policy and procedures.

Required skills

communication skills to interact with others about complex information, such as legislation and regulatory requirements impacting on swimming pool and spa servicing

data analysis skills to interpret and extract data from codes of practice, legislation and regulations relevant to swimming pool and spa servicing

decision-making and problem-solving skills to check compliance with key aspects of the regulatory framework impacting on swimming pool and spa servicing

literacy skills to:

read and interpret a variety of texts, including legislation, regulations and codes of practice

generate business correspondence and prepare reports

complete standard forms

research skills to identify and locate information relevant to the regulatory requirements impacting on swimming pool and spa servicing

technology skills to access online sources of information relevant to the legislative and regulatory requirements impacting on swimming pool and spa servicing

Required knowledge

Australian Competition and Consumer Commission product safety guidelines

building codes, including National Construction Code information on:

swimming pool and spa features and accessories

swimming pool and spa safety

commonwealth, state or territory, and local government legislation and regulations, and Australian standards impacting on swimming pool and spa servicing related to:

anti-discrimination and equal opportunity

consumer protection, fair trading and trade practices

employment and industrial relations

environment protection

environmental health

work health and safety (WHS)

privacy

swimming pools and spas

swimming pool and spa safety barriers

organisational policies and procedures for ensuring compliance with legislation and regulatory framework

organisational process for maintaining up-to-date knowledge of legislation and regulatory framework

relevant bodies with carriage and enforcement responsibilities for legislation and regulatory framework

variance in legislation and regulatory frameworks across jurisdictions

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by identifying and complying with the regulatory, legislative and organisational requirements that apply to swimming pool and spa servicing.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person should demonstrate the ability to:

identify the legislative and regulatory requirements applicable to swimming pool and spa servicing

demonstrate compliance with relevant legislative, regulatory and organisational requirements when undertaking swimming pool and spa servicing

implement procedures for monitoring changes to legislative and regulatory requirements applicable to swimming pool and spa technicians

implement procedures for responding to incidents of non-compliance with regulatory requirements applicable to swimming pool and spa technicians.

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an off-site context and is to comply with relevant regulatory and Australian Standards’ requirements.

Resource implications for assessment include:

relevant codes, standards and government regulations

computer equipment suitable for accessing information on the regulatory framework applicable to swimming pool and spa servicing

a technical reference library with current versions of:

Australian Competition and Consumer Commission product safety guidelines

Australian standards

National Construction Code

relevant commonwealth, state or territory, and local government legislation and regulations.

Method of assessment

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the CPP07 Property Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

This unit could be assessed on its own or in combination with other units relevant to the job function.

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Assessment processes and techniques should, as far as is practical, take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative and regulatory requirements may include:

Australian Competition and Consumer Commission product safety guidelines

Australian standards

building codes, including National Construction Code

commonwealth, state or territory, and local government legislation and regulations impacting on swimming pool and spa servicing related to:

anti-discrimination and equal opportunity

chemicals

consumer protection, fair trading and trade practices

contracts

dangerous goods

employment and industrial relations

environment protection

environmental health

WHS

privacy

swimming pools and spas

swimming pool and spa barriers.

Relevant personnel may include:

business owner

professional associations

regulatory bodies

supervisors

work colleagues.

Work duties and responsibilities may include:

cash handling

chemicals:

handling

use

safety

transport

completion of documentation requirements

customer service

duty of care

environmental health

WHS

provision of swimming pool and spa servicing and repair

risk mitigation

sustainability

transport

waste disposal.

Breaches of regulatory framework may include:

intentional or unintentional breaches by staff or supervisor

negligence.

Inadequacies in workplace procedures may include:

inadequate resources available

invalid policies and procedures due to changes in regulations, work environment or legislation

lack of training to support understanding and compliance with procedures

unrealistic procedures that reduce capacity to comply with regulations

unsuitable timeframes for completion of tasks.

Unit sector

Swimming pools and spas service