Application
This unit of competency specifies the outcomes required to identify the information needs of the general public on waste management, and to make provision for public education to meet those needs. The unit covers identifying education objectives and target groups as well as the education medium suitable to the target group, and presenting accurate information on waste management. The unit requires evaluating the education program to identify and implement improvements.
The unit supports those who work in a management role within a waste management environment.
No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. | ||
1. | Plan and prepare for waste management education. | 1.1. | Education and waste management information requirements are |
1.2. | Education requirements are further clarified through discussion with relevant personnel. | ||
1.3. | Compliance requirements are identified and incorporated into education program. | ||
1.4. | Target groups for waste management education are identified. | ||
1.5. | Specific educational objectives and compliance requirements are planned and incorporated into education program. | ||
2. | Identify and prepare education medium. | 2.1. | Education mediums suitable to waste management and identified target group are identified and sourced. |
2.2. | Education material is collated and prepared according to educational objectives. | ||
2.3. | Identified education medium is checked to ensure it is cost-effective and easily accessed by target group and contingencies applied as required. | ||
3. | Present information on waste management. | 3.1. | Waste management information is presented to meet learning needs of target group according to educational objectives and organisational requirements. |
3.2. | Target group is provided with opportunities to confirm understanding and seek clarification. | ||
3.3. | Reliable documentation and sources of additional information are provided for ongoing reference. | ||
3.4. | Details of available organisational waste management services and community, government and industry services are provided to assist in future service provision as required. | ||
4. | Evaluate education provision. | 4.1. | Waste management education provision is evaluated to identify its effectiveness in meeting educational objectives. |
4.2. | Improvements are identified and incorporated into future education programs according to organisational requirements. | ||
Evidence of Performance
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must prepare and present information on waste management to the public on two occasions. On each occasion, the person must:
establish educational objectives for providing information to public target groups:
through review of common public inquiries, public compliance levels and waste management trends and issues
confirming target group requirements through discussion with clients, general public, local government and relevant interest groups
incorporating legislation and codes and environmental policy
prepare educational presentation on waste management:
relevant to the needs of the target group
focusing on key messages to be delivered
using up-to-date and relevant educational mediums
present information on waste management to the target group:
using suitable strategies to communicate waste management information clearly and in a manner suitable to the learning needs of the target group
seeking clarification and confirmation of understanding from target group in a timely manner
providing details of organisational waste management services on offer to assist in future service provision as required
providing information on responsibilities of community, government and industry services where possible
seek feedback from target group regarding the effectiveness of the session in meeting educational objectives
suggest continuous improvement for future sessions by incorporating lessons learned from session presented and feedback sought from target group.
Evidence of Knowledge
A person demonstrating competency in this unit must demonstrate knowledge of:
best practice in waste management
education mediums and strategies for communicating to different target groups
environmental issues relating to waste management
presentation standards for designing education sessions and summarising key points
principles for meeting a range of learning styles, including:
setting objectives and outlining the parameters of the learning experience
relating learning to workplace activity
relating learning to previous experience
appealing to visual and audio senses
summarising key points
range of waste management services provided by the organisation, community, government and industry
sources of waste management information
waste management options
waste management hierarchy
waste minimisation strategies
waste audit techniques.
Assessment Conditions
The following must be present and available to learners during assessment activities:
equipment:
computer and suitable software, as specified by organisational requirements
relationships with team members and supervisor:
working in a team
Timeframe:
as specified by organisational requirements.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Foundation Skills
This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria. | |
Skill | Performance feature |
Initiative and enterprise skills to: | conduct research to identify education needs of the public. |
Oral communication skills to: | ask questions to check understanding of information provided. |
Writing skills to: | develop and edit educational information. |
Technology skills to: | use computers to source and use required materials and documentation. |
Range Statement
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below. | |
Research must include a review of at least two of the following: | bin audits common public inquiries community consultation public compliance levels surveys waste management trends and issues. |
Relevant personnel must include at least three of the following: | clients general public interest groups local government representatives staff state or territory government representatives waste education professionals. |
Educational objectives must include: | audience behaviour: what behaviour should be influenced condition: under what circumstances will learning occur degree: primary and secondary learning. |
Compliance requirements must include: | best practice guidelines for public education commonwealth, state and territory legislation relating to waste management, including: environmental protection hazardous substances and dangerous goods industry codes and standards work health and safety and duty of care licensing requirements. |
Sectors
Waste management