Application
This unit describes the skills required to monitor the security, behaviour, needs and concerns of offenders. It also outlines the skills required to supervise offenders with special needs.
This unit applies to those monitoring the behaviour of offenders in a custodial or community environment. Working as part of a coordinated team is integral to this role.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with offenders and liaison with support personnel.
Those undertaking this unit work with moderate support in roles involving routine tasks with a number of familiar steps.
No licensing, legislative or certification requirements apply to unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
1. Monitor security and behaviour | 1.1 Maintain contact with offenders to observe and monitor their behaviour, responses and environment. 1.2 Identify potential problems, conflict or stress present in offender behaviour, responses and environment. 1.3 Act on breaches or risks to security, safety, health and hygiene promptly. 1.4 Respond to potential risks and implement intervention strategies according to guidelines, priorities and degree of urgency. 1.5 Report changes to requirements and routine promptly and give information about the changes to relevant people according to the degree of risk. |
2. Monitor needs and concerns | 2.1 Use active communication on an ongoing basis to gain information that will assist in identifying offender’s needs, problems and concerns. 2.2 Respond to expressions of needs and concerns to promote confidence and trust and a positive approach to addressing concerns. 2.3 Identify and assess changes in the mood and behaviour of offender for their impact on the welfare, safety and security of the offender and the environment. 2.4 Analyse offender information for security, safety and welfare implications. 2.5 Assess security, safety and welfare information, report promptly to the authorised people and take appropriate action. 2.6 Create ongoing opportunities for the offender to express concerns and problems while providing appropriate support. 2.7 Report information about offender’s needs, concerns and behaviour to appropriate specialists and seek support or make referrals according to protocol and agreed practice. |
3. Supervise offenders with special needs | 3.1 Adapt communication with offender to reflect and respect different cultural values, practices and communication levels. 3.2 Monitor personal values and beliefs for potential conflict or difficulties in being objective and professional. 3.3 Encourage colleagues and offenders to respect diversity. 3.4 Demonstrate actions consistent with organisation’s anti 3.5 Seek support from suitable advisers and agencies when required and requested. |
Evidence of Performance
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.
adapting communication techniques in recognition of special needs
seeking advice from specialists
prioritising actions in response to risk
Evidence of Knowledge
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
organisation’s policies and procedures related to supervision of offenders
code of conduct
duty of care
range of services and programs provided by the justice system and the organisation
communication techniques
support advisors, specialists and agencies
dynamic security techniques
Assessment Conditions
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual supervising offenders effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine.
This unit has been identified by industry as suitable for holistic assessment with:
CSCORG002 Communicate effectively
CSCOFM003 Maintain the health, safety and welfare of offenders
Refer to advice in the
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Foundation Skills
The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.
ACSF levels indicative of performance:
Further information on ACSF and the foundation skills underpinning this unit can be found in the
Competency Field
Offender management