CSCOFM017
Supervise community work programs


Application

This unit describes the skills required to plan community work programs for offenders and co-ordinate and supervise those programs.

This unit applies to those working in minimum security custodial settings and community programs.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to offender case management, work health and safety and community work programs.

Those undertaking this unit normally work autonomously using support from a range of established resources. This role involves complex task organisation and analysis.

No licensing, legislative or certification requirements apply to unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan community work programs

1.1 Receive and assess interest from the community according to program objectives.

1.2 Promote involvement of the community and commercial sector and provide information and feedback on the benefits and conditions of involvement.

1.3 Conduct checks and inspection of potential work site to determine suitability against agreed criteria and requirements.

1.4 Prepare recommendations for registration of work sites according to site assessment format, and process information for registration.

1.5 Determine classifications of offenders and work required.

1.6 Delegate and negotiate appropriate supervision on the work site.

1.7 Assess and select work sites against determined criteria.

2. Supervise and coordinate work programs

2.1 Develop profiles for offenders based on their skills, abilities, interests, work requirements and case plan.

2.2 Match suitable work allocation with offender profiles.

2.3 Identify training needs according to work requirements, location, equipment used and team requirements.

2.4 Check that clothing and equipment comply with occupational health and safety requirements and principles of duty of care.

2.5 Provide guidelines and negotiate conditions with site or community supervisors.

2.6 Clarify conditions of compliance with offenders and negotiate agreement.

2.7 Plan and conduct supervision so that the welfare and safety of offenders and the community are maintained.

Evidence of Performance

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

analysing a wide range of information on work sites, job roles and offender abilities to determine suitable courses of action

applying a planning strategy to the operation of community work programs

exchanging information verbally and in written form with other agencies in the organisation

supervising skills development programs

managing organisational resources applying to employment programs

collaborating and negotiating with community and commercial organisations

complying with commercial and service contracts

liaising with work site supervisors to ensure offender safety and security

communicating verbally to clarify expectations with offenders and community work organisations


Evidence of Knowledge

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

knowledge of legislation, regulations and organisation’s policies and procedures concerning:

offender interaction with community

community work programs and their objectives

work health and safety policies and procedures related to the occupational areas involved in work programs

case management

work experience outcomes

vocational training

offender transport and supervision

employment contracts and contracts of services

guidelines for the use and maintenance of equipment

the skills training that is currently available

special needs of the offender group and the community

services and guidelines of support services associated with offenders

offender information system and reporting requirements

principles of conflict management

communication and interpersonal techniques for establishing trust and rapport

community services, community interests and systems, and key people in the community connected with employment programs


Assessment Conditions

Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.

Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual supervising offenders involved in work programs in the community effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Foundation Skills

The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.

ACSF levels indicative of performance:

Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.


Competency Field

Offender management