Application
This unit describes the skills required to develop a strategic response to incidents, apply emergency strategies, monitor the environment and incident and review the effectiveness of the response.
This unit applies to those working with offenders in prisons and secure custodial centres. With changes based on different organisation’s needs, it can apply to specialist emergency units and to workers in the community where this function is part of the work role. Working as part of a coordinated team is integral to the role.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to emergency response.
Those undertaking this unit work independently, drawing upon support from a range of established and new resources. This role requires complex task organisation skills.
No licensing, legislative or certification requirements apply to unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
1. Develop a strategic response to incidents | 1.1 Assess and report on the nature, extent and degree of threat from the incident. 1.2 Establish communication channels to allow required exchange of information with key people and relevant support agencies. 1.3 Analyse resources and vulnerability of the situation and report issues to key people. 1.4 Identify immediate action required and take action. |
2. Apply emergency strategies | 2.1 Comply with safety and security procedures in all actions. 2.2 Select and use personal protective equipment according to the requirements of the situation. 2.3 Guard and protect the welfare of people as the first priority in any action. 2.4 Maintain safe access and exit according to situational analysis. 2.5 Assess, select and apply controls to achieve objectives with minimum damage to people and the environment. 2.6 Provide immediate response to threat or danger to colleagues while preserving personal safety. 2.7 Identify and report inability to respond or obstacles to response and seek instructions and support. |
3. Monitor the environment and the incident | 3.1 Constantly assess factors that may create or increase risk of injury or damage, and report them to authorised people. 3.2 Maintain protection of evidence. 3.3 Monitor hazard controls to ensure continued effectiveness and accuracy of information. 3.4 Monitor and maintain own and colleagues’ safety. 3.5 Identify and report changes in behaviour and conditions. |
4. Evaluate and review the effectiveness of the response | 4.1 Document the incident accurately. 4.2 Review and analyse experiences and observations of the incident and report on issues. 4.3 Provide constructive and accurate observations in team discussions and analysis. 4.4 Support formal organisational and personal debriefings and make positive contributions to requirements. 4.5 Identify support needed by team members and provide this according to organisation's procedures. 4.5 Identify training needs and opportunities to improve skills required for effective emergency response. 4.6 Investigate options for training and provide expertise to inform training programs. |
Evidence of Performance
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.
implementing strategic approaches to incident responses
using security and surveillance equipment in the workplace according to procedures
recording and reporting information related to incidents
supervising a response team
using effective communication while under pressure
Evidence of Knowledge
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
organisation’s policies and procedures related to incident response, emergency procedures and work health and safety
organisation’s delegations, accountability and reporting processes related to critical incidents
organisation's requirements for documentation and information systems
security, surveillance and communication equipment available
preservation of crime scene and evidence requirements
principles of contingency planning and responses
employee support services
response options that are most effective for the degree and nature of risk
Assessment Conditions
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for supervising emergency response processes in dangerous incidents effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine.
This unit has been identified by industry as suitable for holistic assessment.
CSCORG002 Communicate effectively
CSCORG003 Prepare reports
CSCSAS008 Maintain security system
Refer to advice in the
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Foundation Skills
The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.
ACSF levels indicative of performance:
Further information on ACSF and the foundation skills underpinning this unit can be found in the
Competency Field
Safety and security