Application
This unit describes the skills required to assess incidents and determine response options.
This unit applies to those working an institutional setting. Adaptation of the language will be necessary to reflect the practices of non-institutional settings and work sites. Customisation should occur through the introduction of specific organisation security equipment, functions and procedures.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to security, risk management and response.
Those undertaking this unit work autonomously drawing upon support from a broad range of source. The role requires moderately sophisticated research, communication and evaluation skills.
No licensing, legislative or certification requirements apply to unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
1. Assess incidents | 1.1 Identify incidents and determine responses according to use of force guidelines, legal responsibilities and organisational procedures. 1.2 Collect information about incidents from a range of different sources to allow reliable assessment of risk. 1.3 Identify causes of incidents and assess them for degree of security risk. 1.4 Maintain communication to provide accurate and relevant information to all parties. |
2. Determine response options | 2.1 Evaluate responses and select them to maximise safety of people according to legal requirements and organisational procedures. 2.2 Determine the need to take action to reduce the degree of risk according to delegations and organisational procedures. 2.3 Give priority in responses to the safety and protection of all people involved in the incident and reducing the possible escalation of the incident and risk factors. 2.4 Adjust or discontinue responses according to changing circumstances and use of force guidelines. 2.5 Identify situations requiring assistance and request support promptly. |
Evidence of Performance
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.
interpreting and complying with legal and procedural requirements
selecting response options within specified legal and strategic limits
selecting response options that are most effective for the objective
using communication to reduce the level of threat or conflict
using communication to give clear, accurate and concise information
using security equipment
identifying current and potential risk factors and their impact on the incident or situation
working as part of a team
reviewing response strategies and making adjustments according to changing circumstances
Evidence of Knowledge
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate and/or the AQF level of the qualification being undertaken.
legislative requirements covering use of force, duty of care, use of restraint, use of arrest and use of defensive weapons
organisation’s policies and procedures related to emergency response, use of weapons, use of restraint, incident management, recording and reporting
principles of effective communication and use of interpersonal techniques, especially under pressure
principles of problem solving
team roles and responsibilities, delegations, chain of command and accountability
use of security equipment
surveillance and observation techniques
alarms and signals
principles of cooperative teamwork
Assessment Conditions
Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for assessing incidents and determining appropriate responses to security risks as part of a coordinated team, including coping with difficulties, irregularities and changes to routine.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Foundation Skills
The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.
ACSF levels indicative of performance:
Further information on ACSF and the foundation skills underpinning this unit can be found in the
Competency Field
Safety and security