Application
This unit describes the skills and knowledge required to source, update and maintain knowledge of information or cultural services organisations.
It applies to individuals who provide a support role in organisations such as libraries, information services, galleries, museums, archives or records management.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Source and collect information | 1.1 Locate information, using relevant sources and within required timeframes, on the different types of information and cultural services 1.2 Identify key organisations and collect information about the role and key services they provide seeking the support of relevant personnel where required 1.3 Identify other industries with which information and cultural services may have a relationship 1.4 Organise collected information |
2. Update and maintain information | 2.1 Review industry information on an ongoing basis to ensure currency 2.2 Identify trends and emerging technologies relevant to information and cultural services sectors 2.3 Locate key information on employment and volunteer opportunities and conditions in information and cultural services and share with colleagues |
3. Finalise process | 3.1 Store collected and updated information in an easily accessible and retrievable format 3.2 Apply collected information to job role or when seeking employment opportunities 3.3 Seek feedback on information gathering process and note areas for future improvement |
Evidence of Performance
Evidence of the ability to:
locate and organise key information about the role and main services of organisations providing information and cultural services
access and retrieve collected information and use it in a job role or to seek employment in the field.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
identify information and cultural services organisations and outline their main role in communities
identify roles in selected information and cultural services organisations and describe skills and knowledge required
outline typical working conditions in information and cultural services organisations.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in creative arts industry environments. The assessment environment must include access to:
a range of current industry information sources
appropriate technology to research and apply industry information.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational educational and training legislation, frameworks and/or standards.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 1.4, 2.2, 2.3 | Identifies the main points in information about opportunities, conditions or requirements Interprets information to identify possible links to own information needs |
Writing | 1.2, 1.3 | Records routine content using required formats and clear language Updates and maintains workplace files according to requirements |
Oral Communication | 1.2, 2.4 | Participates in straightforward discussions regarding information, using appropriate vocabulary and style Confirms instructions and asks questions to elicit information |
Navigate the world of work | 3.2 | Identifies skill and knowledge requirements for current or potential job roles |
Interact with others | 1.2, 2.3, 2.4 | Initiates interactions with others and responds appropriately Contributes to work discussions using accepted conventions |
Get the work done | 1.1, 1.3, 1.4, 2.1, 2.2, 2.3, 3.1, 3.2 | Plans and implements routine tasks and own workload making limited decisions on sequencing, timing and collaboration Uses digital technology for basic reading, recording and searching information, and for communications following routine procedures |
Sectors
Industry capability - industry context