CUAMKG301
Assist with marketing and promotion


Application

This unit describes the performance outcomes, skills and knowledge required to assist with an organisation's marketing and promotional activities.

At this level, individuals are required to use some discretion and judgement and operate under broad supervision within an established framework of plans and procedures.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to the development of promotional strategies

1.1 Monitor a range of internal and external marketing information to inform own work activities

1.2 Participate in discussions with relevant personnel about marketing and promotional activities

1.3 Contribute ideas about activities that could be included in promotional strategies

1.4 Compile information about the potential of media outlets to assist with the development of promotional strategies

1.5 Maintain documentation related to promotional strategies

2. Undertake promotional activities

2.1 Prepare and distribute promotional materials promptly

2.2 Present organisation’s identity accurately and confidently to individuals and organisations

2.3 Assist with promotional activities aimed at a broad range of external stakeholders

2.4 Maintain a database of industry contacts and sources of industry information

2.5 Attend industry events and other networking opportunities as required

2.6 Share knowledge obtained through networking with colleagues to enhance marketing activities

3. Finalise promotional activities

3.1 Monitor and document the results of strategies to test the response of target markets to promotional materials

3.2 Seek feedback on own work performance and adjust work practices accordingly

Evidence of Performance

Evidence of the ability to:

undertake a range of tasks to assist with promoting at least one event or activity

maintain a database of industry contacts

work cooperatively in a team environment.

Note: If a specific volume or frequency is not stated, then evidence must be provided for each of the above points at least once.


Evidence of Knowledge

To complete the unit requirements the individual must:

provide examples of sources of marketing information about own industry sector

describe the market for different types of products and services in own industry sector

describe the ways in which different types of businesses present and promote their products and services

describe the formats and features of different types of promotional materials, and ways in which they can be produced

describe issues and challenges that typically arise in the context of assisting with marketing and promotional activities, and suggest ways of addressing them

provide examples of networking and distribution channels relevant to own industry sector.


Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in creative arts industry environments. The assessment environment must include access to:

an environment in which promotional activities are undertaken

resources required for marketing activities.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational educational and training legislation, frameworks and/or standards.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Learning

1.1

Identifies key ideas and trends and applies new knowledge to own work

Reading

1.1, 2.1

Interprets a broad range of marketing information and material

Writing

1.4, 1.5, 2.1, 3.1

Generates documentation in relation to marketing and promotional strategies and activities

Oral communication

1.2, 1.3, 2.2, 2.3, 2.5, 2.6, 3.2

Obtains information by listening and questioning

Discusses ideas and solutions

Uses clear language to express ideas and convey information

Navigate the world of work

2.1, 2.2, 2.6

Identifies and follows procedures and expectations associated with own role

Projects a professional image

Interact with others

1.2, 1.3, 2.2, 2.3, 2.5, 2.6, 3.2

Plays an active role in group discussions

Shares information and resources

Adjusts personal communication style in recognition of the values, beliefs and cultural expectations of others

Get the work done

1.2, 1.3, 1.4, 1.5, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 3.1

Adopts a methodical and logical approach to preparing for, and assisting with, a range of marketing and promotional activities

Uses the internet as a research tool

Uses standard word processing, spreadsheet and database applications to prepare and distribute information, and maintain records


Sectors

Business development – marketing