CUFDIG201A
Maintain interactive content

This unit describes the performance outcomes, skills and knowledge required to maintain interactive content.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application

People responsible for updating the content of websites apply the skills and knowledge described in this unit.

Under direction, they upload a range of media assets and change text content, using a content management system that may be a proprietary system designed for a static or dynamic website. Changes to the interface and structure of the site are made by people in more senior positions.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Check website information for relevance and currency

1. Confirm with relevant personnel frequency of upgrades

2. Obtain revised and additional electronic content and ensure correct versions

3. Confirm with relevant personnel the age limit of links that should be retained or deleted

4. Confirm with relevant personnel other revisions as required

Check links and navigation

5. Select appropriate link-checking software, run software to test links and check currency of existing links

6. Save report document according to technical and organisational requirements

7. Check broken or failed links to determine site closures or new site addresses

Update information

8. Access content management system and load appropriate files

9. Delete closed links and re-establish new site links if available

10. Check internal page links and rectify or delete as required

11. Import and/or change content material as required and specify appropriate metadata if required

12. Make heading, typographical and image revisions applying appropriate style sheets and alt tags if required

13. Insert additional pages or screens as required, applying appropriate templates or themes

14. Upload edited files to server using file transfer protocols (FTP).

15. Advise relevant personnel if new buttons, interface or navigation design are required to incorporate additional materials

Test and confirm changes

16. Check all links are valid

17. Confirm with relevant personnel that all changes have been made

Required Skills

Required skills

communication and literacy skills sufficient to:

interpret and clarify written or verbal instructions

interpret and apply information in user manuals for software applications

ability to work as a member of a production team - both independently on assignment and under direction

technical skills sufficient to:

proficiently use a content management system

use link-checking software

manage files using standard naming conventions

apply appropriate metadata to describe documents

apply style sheets, templates and themes

self-management and planning skills sufficient to:

prioritise work tasks

meet deadlines

seek expert assistance when problems arise

Required knowledge

W3C Accessibility standards relevant to text and images

internet protocols and data types

OHS standards as they relate to working on computers for periods of time

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

accurate creation of interactive media information and links

proficient use of content management systems

attention to detail.

Context of and specific resources for assessment

Assessment must ensure:

access to industry-standard authoring software, the internet and an FTP client for uploading content

access to appropriate learning and assessment support when required

use of culturally appropriate processes and techniques appropriate to the language and literacy capacity of learners and the work being performed.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance

evaluation of websites where content has been updated by the candidate on a regular basis

written or oral questioning to test knowledge of internet protocols, data types and W3CAccessibility standards relevant to text and images.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

CUFIND201A Develop and apply creative arts industry knowledge

CUFRES201A Collect and organise content for broadcast or publication.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant personnel may include:

client

programmer and technical support people

supervisor

web manager

other specialist creative and administrative staff as appropriate.

Electronic content may include:

audio

HTML

images (photographs and illustrations)

PDF documents

text

video

Word documents.

Link-checking software may include:

Xenu

Linkbot

software internal to content management systems.

Content management systems may include:

authoring tools, such as:

Dreamweaver

Contribute

learning management systems, such as:

WebCT

Blackboard

Janeson

Moodle

Sharepoint

open source database systems

other proprietary database systems.

Metadata may include:

author

copyright

date

description

subject

title

other metadata based on Dublin Core or other standards.


Sectors

Unit sector


Competency Field

Visual communication - digital content and imaging


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.