• CULLB205C - Process and maintain information resources

CULLB205C
Process and maintain information resources

This unit describes the performance outcomes, skills and knowledge required to ensure consistent organisation and maintenance of information, materials and equipment (both print-based and electronic). No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application

This unit applies to individuals undertaking straightforward administrative and organisational functions in an information services context. Work would generally be carried out under supervision within established procedures.


Prerequisites

Nil


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1

Process information resources

1.1

Label and protect information resources appropriately and apply security measures, in accordance with procedures

1.2

Make suggestions for processing and storage taking into account the expected life, use of, and demand for the material

1.3

Accurately record and process details of information resources in accordance with organisational procedures and processing systems

1.4

Promptly identify problems with processing system or procedures and report to relevant personnel

2

Arrange resources to facilitate access

2.1

Check and organise information resources promptly for appropriate arrangement or classification

2.2

Correctly and tidily shelve printed resources in accordance with the required classification order

2.3

Arrange non-printed resources in accordance with the required classification systems

2.4

Regularly check resources for correct arrangement and promptly detect missing or damaged material

2.5

Undertake basic maintenance and minor repairs of resources

2.6

Move and transfer material using correct procedures when required, including electronic material

2.7

Follow safety procedures, including safe manual handling techniques when arranging material

Required Skills

Required skills

planning and organisational skills to undertake a range of administrative, organisational and maintenance tasks in a logical and timely manner

technology skills to use current industry systems

literacy skills to use classification systems

numeracy skills to count and check information resources.

Required knowledge

standard methods of organising and arranging materials, equipment and information, including common classification systems, formats and other arrangements designed to facilitate access to materials and information

basic information technology security procedures

range of protective and security devices for materials in different formats

occupational health and safety requirements, including safe manual handling techniques

types of damage and deterioration for print and electronic information and different protection and storage options.

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to correctly process and arrange information resources in accordance with established procedures (both print and electronic)

broad knowledge of classification systems and techniques for processing and arranging information resources

practical demonstration of skill to process and arrange information resources (both print and electronic).

Context of and specific resources for assessment

Assessment must ensure:

use of industry current equipment and classification systems

access to information resources to be processed/arranged

access to relevant policies and procedures manuals.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

direct observation of the candidate undertaking processing activities

review of resources processed/arranged by the candidate

oral or written questioning to assess knowledge of classification systems and procedures.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

BSBCMN108A Develop keyboard skills

BSBCMN205A Use business technology.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information resources may be:

print

electronic, e.g. CD-ROMs, toys, videos, cassettes

equipment, e.g. audio-visual hardware and items, computers and printers

displays

Classification systems used may include:

standard classification schemes, e.g. Dewey, Library of Congress

standard book numbering schemes, e.g. Cutter-Sanborn or author/title marks

other common arrangements, e.g. by size, format, class, genre

specialist classifications or arrangements

Damaged material may relate to:

wear and tear

vandalism

water

smoke

pest infestation damage

desensitisation

Basic maintenance and minor repairs may include:

replacing pages

repairing pages

strengthening spines


Sectors

Not applicable.


Competency Field

Information Organisation and Management


Employability Skills

The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary for the qualification in which this unit of competency is packaged, will assist in identifying Employability Skills requirements.


Licensing Information

Not applicable.