This unit applies to individuals working in any industry context who need a general understanding of different multimedia equipment and software. The unit is general and introductory in nature and does not include detailed operational knowledge of technologies required by audio-visual technicians or multimedia specialists.

Work is undertaken autonomously within overall guidelines where the individual is working in an organisational context.

Nil

ELEMENT

PERFORMANCE CRITERIA

1

Use multimedia

1.1

Select appropriate multimedia for a given purpose based on knowledge of options available

1.2

Correctly and safely set up multimedia equipment/programs in accordance with organisation procedures

1.3

Use general features and functions of multimedia safely and appropriately

1.4

Identify occupational health and safety(OHS) issues associated with multimedia and take appropriate action to prevent mishaps or accidents

1.5

Where appropriate, assist others to use multimedia equipment/programs safely and in accordance with organisation procedures

2

Maintain multimedia equipment/programs

2.1

Identify and correct minor operational faults in accordance with organisation procedures

2.2

Implement routine preventative maintenance, including making arrangement for repairs

2.3

Identify situations where specialist assistance is required and take action accordingly

3

Evaluate multimedia options

3.1

Assemble current information on multimedia technologies, programs, products and services to inform decisions on use, purchase and maintenance

3.2

Review technologies and programs based on intended use in the relevant work context

3.3

Where appropriate, make substantiated proposals for the purchase of new or replacement items

Required skills

communication skills to seek assistance from multimedia specialists

technology skills to use the general features of multiple types of programs/equipment

literacy skills to interpret equipment information manual 'help' instructions.

Required knowledge

range of current multimedia options used in the relevant work context at a generalist level

features and general operating functions of different multimedia options

common faults and ways of rectifying these in multimedia equipment/programs used

scope of repair and maintenance activities which can be undertaken without specialist assistance

sources of information on multimedia equipment and programs.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

knowledge of the current range of multimedia options commonly used in the relevant work context

safe and correct operation of equipment and programs

demonstration of skills using multiple types of equipment/programs.

Context of and specific resources for assessment

Assessment must ensure:

access to a current range of multimedia equipment/programs, associated software and audiovisual equipment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

direct observation of the candidate using multimedia

oral or written questioning to assess knowledge of OHS issues or equipment/program features.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

CULLB401C Assist customers to access information

BSBCMN205A Use business technology.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Multimedia equipment/programs are constantly changing, and the range used will depend on the workplace. It may include both hardware and software:

personal computers and laptops

software programs e.g. Adobe, Powerpoint

TVs and videos

microphones/amplifiers

audio cassettes

compact discs

DVDs

projectors

CD burners

Scanners

digital cameras

Occupational health and safety issues may relate to:

use of safety clothing/equipment

manual/material handling

storing chemicals/harmful substances

ergonomic working arrangements

General features and functions of multimedia equipment are those which are:

frequently used by the non-specialist

accessible to the general user without a high level of specialist knowledge

Multimedia

This unit contains Employability Skills.