DEFCH002C
Provide ethical and pastoral advice

This unit covers the competency required to provide ethical and pastoral advice to members of an organisation. It includes the requirement to identify the issues surrounding the provision of ethical and pastoral advice and the review of that advice in order to improve the advice being provided.This competency is required by all Defence chaplains.

Application

As agreed in the creation of this Training Package, applications for units transferred from the PUA00 Public Safety Training Package will be developed as part of continuous improvement plans, and taking into account the change in Unit of Competency format as detailed in templates for Streamlined Training Packages.


Prerequisites

Not applicable.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify the issue(s)

1.1 Circumstances that require the provision of ethical and pastoral advice are observed, received and clarified.

1.2 Issues are identified and confirmed if necessary through consultation with appropriate personnel.

2. Analyse and research the issue(s)

2.1 Circumstances are analysed and the issue(s) are interpreted and clearly defined.

2.2 Research related to the issue(s) is conducted and the findings are analysed and recorded.

2.3 Manner of pastoral advice to be provided is determined.

3. Provide ethical and pastoral advice

3.1 An affiliation is established with the organisation member(s).

3.2 Ethical and pastoral advice is provided within specified time, confidentiality constraints and in accordance with organisational requirements or ethical and moral guidelines.

3.3 Decisions are made in consultation with appropriate personnel, based on the advice provided.

4. Review ethical and pastoral advice

4.1 Ethical and pastoral advice is analysed in accordance with standard review procedures.

4.2 Conclusions on the ethical and pastoral advice are determined following the analysis.

4.3 Identified deficiencies in ethical and pastoral advice are addressed and corrected.

Required Skills

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

meet denominational or multi-faith requirements

communication skills include the capacity to:

gather information from a variety of sources and using range of media

analyse complex personal and organisational issues

take part in and facilitate interpersonal exchanges with groups and individuals, selecting language style suitable to audience and context for the purpose of establishing, maintaining and developing relationships, exploring issues and/or problem solving

actively listen, summarise and clarify ideas

provide positive and empathetic feedback

liaison

facilitation

retain professionalism under duress

empathy

Required Knowledge

world religions together with associated religious beliefs and practices

denominational doctrines, worship and practices

specialised information sources

research techniques

analysis and interpretation processes

relevant organisational requirements

code of behaviour

organisation guidelines and standards for privacy, confidentiality, defamation, duty of care

professional codes of practice

ethical standards

verbal and non-verbal communication techniques including body language, language style, active listening, questioning

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to identify the issues, conduct research, analyse and interpret information and to meet denominational or multi-faith requirements in the framing and presenting of ethical and pastoral advice.

The chaplain must at all times comply with professional code of practice ethical standards and demonstrate an awareness of access, equity and diversity principles and practices.

Consistency in performance

Competency should be demonstrated in a range of actual or simulated ethical and pastoral advisory contexts.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed by observing a chaplain in an advisory role within the workplace or simulated environment.

When assessment is conducted in a simulated environment, the simulation should re-create realistic workplace scenarios which may include role plays based on a full range of ethical and pastoral advice, covering all of the critical aspects of evidence.

Specific resources for assessment

There are no special resource requirements for this unit.


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Ethical and pastoral advice may be:

Provided by a chaplain dealing with ethical, personal, professional, vocational, religious, spiritual, morale, or moral problems or circumstances

Provided to members of an organisation as individuals or in their capacity as supervisors/managers

Formal or informal, written or verbal

Research may include:

The chaplain seeking assistance from the organisation staff or chaplains of other faiths to analyse and interpret information

Research may be limited by time or confidentiality constraints

Organisation may include:

Australian Defence Force

Police forces

Fire services

Emergency services

Organisational requirements may include:

Legislation

Policies

Procedures

Practices

Standards

Conventions

Goals, objectives, plans, systems and processes

Access, equity and diversity principles and practices

Quality and continuous improvement processes and standards

Performance plans

Defined resource parameters

Ethical and moral guidelines should:

Comply with professional codes of practice, ethical standards and may include denominational or multifaith requirements


Sectors

Not applicable.


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.