This unit describes the skills required to provide ethical and pastoral advice to members of an organisation. It includes the requirement to identify the issues surrounding the provision of ethical and pastoral advice and the review and improvement of that advice.

This unit was developed for Defence Chaplains but may be relevant to others who work in this field.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work independently, while performing complex tasks in a mainly predictable context.

No licensing, legislative or certification requirements apply to unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify the issue(s)

1.1

Observe or receive knowledge of circumstances that require the provision of ethical and pastoral advice

1.2

Identify issues and confirm if necessary through research, including internal and external consultation

2

Analyse and research the issue(s)

2.1

Analyse circumstances and interpret and define the issue(s)

2.2

Conduct research related to the issue(s) and analyse and record findings

2.3

Determine the pastoral and or ethical advice to be provided

2.4

Determine the manner in which the advice will be delivered

3

Provide ethical and pastoral advice

3.1

Provide ethical and or pastoral advice within specified time, confidentiality constraints and guidelines

3.2

Provide advice after research and consultation

4

Review ethical and pastoral advice

4.1

Review ethical and or pastoral advice in accordance with standard review procedures on content and delivery

4.2

Determine learnings that may influence future advice

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and includes:

using ethical decision making techniques

gathering information from a variety of sources and using a range of media

analysing complex personal and organisational issues

taking part in and facilitating interpersonal exchanges with groups and individuals

selecting language style suitable to audience and context

exploring issues

listening actively

summarising and clarifying ideas

liaising with a range of people

retaining professionalism under duress

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

chaplaincy role and function

values of the organisation

ethical decision making process

research techniques

analysis and interpretation processes

relevant organisational requirements and guidelines

relevant code of behaviour and professional codes of practice

ethical standards

verbal and non-verbal communication techniques including body language, language style, active listening, questioning

understanding of Commanders' responsibility of dealing with moral and ethical dilemmas in the military

nature of ethics and ethical values

fundamental ethical principles including justice, respect for persons and reasonable care

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

relevant materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation, including workplace procedures, regulations, codes of practice and operation manuals

acceptable means of simulation assessment

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Not applicable.

Chaplaincy