DEFCM126A
Conduct a quick assessment
This unit covers the competency required to conduct a quick assessment into an incident or complaint and to report back with recommendations.
Application
This unit only applies to members of the Australian Defence Organisation (Australian Defence Force and Australian Public Service Level 4 or above) who may be required to conduct a quick assessment of an incident or complaint.
Prerequisites
Not applicable.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Prepare for a quick assessment (QA) | 1.1 Direction to conduct a QA is received from the QA initiator. 1.2 Conflict/s of interest or bias are declared. |
2. Identify occurrence facts | 2.1 Organisational policies are complied with when conducting QAs. 2.2 Information is gathered from relevant sources and facts and circumstances are identified from this information. 2.3 QA is suspended and QA initiator is notified when Defence Force Discipline Act (DFDA) offence or notifiable incident becomes evident. |
3. Report QA results | 3.1 QA report is developed in accordance with organisational policy. 3.2 Recommendations are made. 3.3 QA report is submitted to QA initiator. |
Required Skills
This describes the essential skills and knowledge and their level, required for this unit. |
Required Skills |
communicate effectively in writing communicate effectively orally (question, conduct briefings, respond to questioning, listen, reflect) conduct interviews display empathy and build rapport with colleagues and stakeholders interpret policies and instructions make decisions show sound judgement undertake research |
Required Knowledge |
equity and diversity interview techniques work health and safety relevant legislation relevant policies and procedures |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Assessment must confirm the ability to: provide advice that is relevant and appropriate to the circumstances Consistency in performance Competency should be demonstrated in a range of situations that could be expected in the workplace. |
Context of and specific resources for assessment | Context of assessment Competency should be assessed in the workplace or in a simulated workplace environment. Specific resources for assessment There are no specific resource requirements for this unit. |
Range Statement
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. | |
Notifiable incidents may include | Those outlined in DI(G) ADMIN 45-2 |
Sectors
Not applicable.
Employability Skills
This unit contains employability skills.
Licensing Information
Not applicable.