DEFGEN005
Develop relationships with other organisations


Application

This unit describes the skills required to develop relationships with other organisations by establishing appropriate networks and interacting with them.

This unit was developed for those working in Defence but may be relevant to others who work in this field.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to the requirements of Defence doctrine and publications.

Those undertaking this unit would work under indirect supervision, usually as part of a team and would take responsibility for their own work outcomes. They would usually be at an entry level, having completed both their trade training and first level leadership training. They would perform explicit tasks in a range of contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Establish networks and relationships

1.1 Identify external organisations to support business requirements.

1.2 Develop networks with other organisations to support liaison and collaboration.

1.3 Develop relationships that provide benefits to the organisation from shared expertise, information and/or resources.

2. Interact with other organisations

2.1 Communicate with other organisations in a clear, concise and comprehensive manner.

2.2 Participate in meetings and forums that support mutual cooperation.

2.3 Identify and consult with stakeholders that are affected by the outcomes of the interaction between organisations.

2.4 Gather information from other organisations to inform the improvement of interaction and to avoid duplication of effort.

Evidence of Performance

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

developing and using networks and relationships effectively

providing accurate and clear information


Evidence of Knowledge

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

awareness of role and responsibilities of other organisations

current practices and procedures for communicating in the workplace

meeting protocols and procedures

organisation’s confidentiality requirements

organisational policy and procedures relating to liaison with other organisations


Assessment Conditions

Competency should be assessed in an actual workplace or in a simulated environment, with access to equipment and infrastructure appropriate to the outcome. Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Foundation Skills

The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.

ACSF Levels essential to performance:

Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.


Competency Field

General