DEFGEN012
Provide technical advice


Application

This unit describes the skills required to provide technical advice in a Defence context. It includes identifying the issues surrounding the provision of advice and the formulation of options. A person can only provide advice on subject areas for which they have relevant experience and knowledge.

This unit was developed for Defence personnel having to provide expert advice, but may be relevant to others working in this field.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work independently and as part of a team, under direct and/or indirect supervision, while performing complex tasks in a range of contexts. They would use discretion and judgement, and take responsibility for the quality of their outputs.

No licensing, legislative or certification requirements apply to unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify and analyse technical issue/s

1.1 Receive, observe, clarify and analyse circumstances that require the provision of advice.

1.2 Identify and confirm issues, if necessary, through consultation with relevant personnel.

1.3 Interpret and define the issue/s.

1.4 Conduct research related to the issue/s and seek advice of relevant personnel to clarify findings that are unclear.

2. Formulate options

2.1 Identify and evaluate options related to the provision of advice.

2.2 Prioritise options and choose the preferred options.

3. Provide advice

3.1 Formulate and provide advice and discuss with stakeholders taking resource constraints and operational requirements into consideration.

3.2 Negotiate and document stakeholder requirements and incorporate within the proposed advice.

Evidence of Performance

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

analysing and evaluating information

preparing and presenting written and/or oral reports


Evidence of Knowledge

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

analysis process

organisational procedures and standards

information sources

research techniques


Assessment Conditions

Competency should be assessed in an actual workplace or in a simulated environment, with access to equipment and infrastructure appropriate to the outcome. Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Foundation Skills

The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.

ACSF levels indicative of performance:

Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.


Competency Field

General