DEFGEN027
Manage equity and diversity


Application

This unit describes the skills required to manage equity and diversity. Individuals will contribute to, implement and review equity and diversity programs in their workplace; encourage the development of their workforce; and communicate and display the values of the equity and diversity principles to their workforce.

This unit applies to those working as commanders, managers and equity advisers in Defence.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work autonomously while performing sophisticated tasks in a range of contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Contribute to the development, implementation and review of equity and diversity strategies

1.1 Identify equity and diversity issues in the workplace.

1.2 Develop equity and diversity strategies in consultation with stakeholders, including people from key equity groups and the organisation’s clients.

1.3 Promote strategies within the organisation.

1.4 Incorporate achievable reporting and feedback processes into strategies.

1.5 Monitor and review effectiveness and efficiency of strategies.

1.6 Identify and act upon recommendations for enhancements.

2. Facilitate the development of a workforce that promotes and values equity and diversity

2.1 Identify and model benefits of a diverse workforce and communicate them to those working within the organisation.

2.2 Develop and adopt initiatives and resources to advance the position of equity and diversity groups within the organisation.

2.3 Identify and utilise diversity factors associated with individuals to address business needs.

2.4 Utilise diversity training and awareness programs to promote and encourage the benefits of a diverse workforce.

2.5 Provide assistance to maximise individual contribution to the attainment of the organisations objectives.

2.6 Apply strategies to resolve grievance and complaints and to maximise the benefits obtained through a diverse workforce.

3. Communicate with a diverse workforce

3.1 Identify and address language and literacy issues to facilitate full participation of all members in work and development activities.

3.2 Identify target audience and tailor communications strategies.

3.3 Employ a range of communication strategies to meet the needs of a diverse workforce base.

3.4 Identify and utilise resources to facilitate effective communication within the workplace.

Evidence of Performance

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

interpreting equity and diversity legislation

managing equity and diversity principles, policies and practices

applying the guidelines related to unacceptable behaviour

managing cross cultural communications

facilitating group discussion

encouraging the development of the workforce

resolving grievance and complaints


Evidence of Knowledge

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

equity and diversity legislation

defence equity and diversity policies and practices

equity and diversity principles

equity and diversity resources

change management

code of behaviour

professional codes of practice


Assessment Conditions

Competency should be assessed in an actual workplace or in a simulated environment, with access to equipment and infrastructure appropriate to the outcome. Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Foundation Skills

The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.

Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.


Competency Field

General